LCBO is a great location with very friendly and helpful staff. The cashiers are extremely funny and knowledgeable, making choosing the right wine a breeze. Staff are understanding and very kind when errors happen, like a dropped bottle or a dented can, often allowing an exchange. They provide spot-on recommendations and help you find your drink of choice quickly. While they might never have the perfect stock, it is optimal for convenience and offers better service than other locations. The overall experience is welcoming and the staff make the shop lovely.
Paula was fantastic! She was super knowledgeable and made choosing the right wine a breeze. Her recommendations for wine pairings were spot on, and her sense of humor made the whole experience even better. Great service at the LCBO—thank you, Paula!
September 2024
Very friendly staff (especially Mike!). Always helpful and understanding. One day I dropped a bottle - completely my fault - and even though I wanted to pay for a replacement, I was told: no, errors happen. Very kind!
June 2024
Cashiers are extremely friendly and helpful with helping you find your drink of choice. They’re also extremely funny 😄