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February 2025 by Fiona
Very helpful staff and volunteers got me set up with the best internet service for my personal requirements. They knew exactly what was available in my neighbourhood (the slow DSL option was not working). They also arranged for a Rogers contractor to fix the cable when that wouldn't work. They offer refurbished modems if you can't afford a new one. And they give back to the community, for those who can't afford internet services. A very worthwhile community service.
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October 2024 by Martine Bertrand
I have been wanting to write a review about this wonderful place. They are an amazing team of dedicated people that truly care about their members. They are so compassionate, understanding and efficient. The internet is fast and reliable as well for a very affordable price. Everytime I’ve needed help or assistance they have been such help in so many ways. I’d like to sincerely thank the NCF team and Albert. You guys are amazing!
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June 2024 by Jamil Shariff
the best internet provider in the capital
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March 2024 by Ann Girouard
Got my daughter set up on NCF 6 years ago. Connectivity has been great
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February 2024 by J EE
The internet service is excellent and allows for static IP addresses so you can run your own servers with ease. It is a power users dream because you can use aftermarket DSL modems. I have a Beowulf cluster and have no complaints; the speed is excellent.
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August 2023 by Jeff Doucette
The internet service is excellent and allows for static IP addresses so you can run your own servers with ease. It is a power users dream because you can use aftermarket DSL modems. I have a Beowulf cluster and have no complaints; the speed is excellent.
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January 2023 by Muddy Tail
Super spotty internet, unreliable customer service and unreasonably expensive installation fees
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September 2022 by Isaac McConkey (Kong The Drummer)
Been with NCF for 5 years they’re customer service is amazing and I’ve been sticking with them ever since i decided to get internet. I do get unexpected disconnections from my router but turns back on quickly, I don’t have an issues or complaints about it, they are amazing and I recommend it.
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August 2022 by Matthew
This non-profit ISP provides community services, such as subsidized internet. They provide internet through either Bell's or Roger's infrastructure. Their tech support is excellent, especially compared to that of their competitors.
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June 2022 by Ricky Hamilton
Been using their services since dial up days and always been reliable
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May 2022 by Marc's Yoga and More
Easily the best internet service provider in Ottawa. So reliable! My internet has never gone down in the many many years I've been with them! When I was with Bell before them, it seemed like every single year I'd have an issue at least once.When I called during NCF's shown business hours, I was quickly talking to a representative and my issues were resolved!If you're with Bell or other big ISP monopolies, I recommend switching!
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May 2022 by A Villeneuve
Always quick to respond to concerns. Luc was great help getting my modem back up working within minutes. I highly recommend National Capital Freenet - I have been with them since the 90s.
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May 2022 by thomasyoon yoon
I had used it for a year before pandemic. Great service. Great price. Freenet uses Bell lines so the connection is as consistent as if you are with Bell. All plans have unlimited bandwidth. I'd recommend.
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February 2022 by Newfoundout
Been using their services since dial up days and always been reliable
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June 2021 by Satya Brink
Have been without wifi for three days. No one answers the phone. Have left messages. Need to have emergency service contact for weekend. Need better reliable service.
