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December 2023 by suzanne sauve
Bought a dining room set a few years ago. Service was great.
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August 2023 by Kathleen C.
I can't say enough about the service at Ormes Furniture (5470 Bank Street, Gloucester). Earlier this year I bought a Stressless sofa. Micheal, my salesperson, took so much time to research, measure, and talk to me about the product; he was excellent. Unfortunately, when the piece arrived, there was a problem with one of the sections. Michael and June (customer service) had a representative come to my house in Kingston to try and resolve the issue. With no success there, they then went to Stressless and ordered a new section. During the process, Michael updated me with regular emails and phone calls. The new section arrived today, and it is perfect! I am delighted. Thank you SO much Michael, June and the installation staff for all your hard work over these last months.
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June 2023 by Philip Barden
Great selection to fit all price points. Recommend consulting with the knowledgeable staff who can help with arm design, fabric selection and provide information that is not apparent when just wandering around.
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April 2023 by Caroline Longtin
Excellent service and great quality. We visited a few times before we decided on our purchases. George was friendly, patient and helpful each time. We ended up buying two bedroom sets and a sectional. We are happy with the service from George and June who is helping us deal with a few minor imperfections. We cant recommend Ormes enough and we will definitely be back.
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March 2023 by Michel Akl
It’s very good service. Thank you
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February 2023 by Kelly Zelaya
Excellent customer service! The motor on our recliner stopped working, June from Ormes sent out Dan and Alex to take a look at it right away. They showed up at 11:30am, assessed the motor was faulty, took the chair and returned with it fix at 2:10pm THE SAME DAY!Superior quality furniture, warranty and service.
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December 2022 by Tarri McDermott
Nice options and helpful staff.Expensive pieces but to be expected.
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October 2022 by Lupa Duende
The salesman Duke is fantastic at Ormes.I do not know how furniture stores pay their employees. Often, the atmosphere in funeral parlours is more animated than furniture salesrooms. Duke is a real person and quite efficient.I emailed an inquiry about the Stickley Mission style furniture specifications and rang to follow-up in the afternoon. After little to no delay, I had the relevant details and prices from Duke, which meant that I ordered faster and will have furnishings delivered all that much sooner.I hope to visit the storefront with my husband later this month.
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August 2022 by Robert McLean
Went looking for a new leather couch and found what we were looking for. Excellent service from the sales personal
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August 2022 by George Valenzuela
High quality, Canadian made furniture and friendly, patient staff. A great place to shop.
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July 2022 by Grant Brighten
Salesperson Duke is exceptional, very knowledgeable, understanding and responsive. We found exactly the leather sofa we had been searching for. Highly recommend Ormes furniture.
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April 2022 by Jiancai Jindal
Beautiful furniture. Very helpful associates.
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April 2022 by John Fitchett
Truly a furniture shopping experience.All our questions and concerns regarding the product we were interested in were answered. I would not hesitate to recommend to Family & Friends.
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April 2022 by Becky Brazier Wright
Catherine was amazing, we loved the different products and brands being offered. We will definitely go back to Ormes when looking for our next purchase.
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April 2022 by Diane Kuran
Beautiful furniture. LOTS of chairs!Great service from knowledgeable sales people.
