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September 2024 by Salma H
Im giving a 5 star review just because Feirouz made the experience at that location that day exceptionally great. She is very kind and patient.
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August 2024 by Courteney Werner
The product is lovely but go to another location. I tried to return some thing today that was well within the time stated on the receipt, unworn, still in the box and was told “this location does not do refunds” I called the corporate number and was told all stores process refunds and returns. Went to another location and had no problem. I have purchased quite a bit from pandora over the years but will avoid this location now.
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June 2024 by Danny Black
A very helpful employee I totally missed mentioning the size ..
But big thanks for the reminder..
Will be returning ?
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February 2024 by Hooman Mohammadian
The manager is so rude and unprofessional. She refused to do what the pandora customer service asked her . This store is under one star and do not waste your time here as their customer service is awful.
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January 2024 by Cassandra Seguin
Staff was so lovely and kind. Very helpful helping me find my ring size and let us try on rings. Will be coming back in the future!
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December 2023 by Kacey Caines
Was able to get in and out after waiting in a last minute Christmas shopping lineup, the wait was long for the amount of staff working but the service was speedy when we were being helped. We were impressed that the charm we were looking for was in stock as well. Just a little bit hectic and disorganized with time management but all the staff were very kind!
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December 2023 by lily balouch
I went to pick up an online order today, and even though it was super busy a sales associate named Beth was beyond amazing! Not only was she handling online order pickups but she was also checking out regular customers at the same time! Her customer service was outstanding.
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December 2023 by Raven
I am so thankful to both Sheenam and Suzanne for their help last week!My sweet, picky little sister is always last on my Christmas list of gifts and I fumbled into Pandora with zero plans.Sheenam patiently showed me over 4 different trays before I finally made my decision and Suzanne kindly helped me with the engraving process.I was overjoyed to learn there was a way to personalize my gift with an engraving. I highly recommend it - it takes just 5 minutes!
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December 2023 by Raven Ashlee
I am so thankful to both Sheenam and Suzanne for their help last week!
My sweet, picky little sister is always last on my Christmas list of gifts and I fumbled into Pandora with zero plans.
Sheenam patiently showed me over 4 different trays before I finally made my decision and Suzanne kindly helped me with the engraving process.
I was overjoyed to learn there was a way to personalize my gift with an engraving. I highly recommend it - it takes just 5 minutes!
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November 2023 by Mariia Shumenkova
Very rude staff, manager is treating customers like a trash. Didn't help with issue and turn away while tslking — never came back to us. As a premium store they should treat their customers better.
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November 2023 by J'Belle
Absolutely amazing store, great customer service and great ambience.
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November 2023 by Rafael Lomba
Went to the store to buy presents for my family and the service provided by all employees (especially Beatriz) was great. Best service I had in years! A rare thing to see nowadays...
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November 2023 by Shivam Bhatia
Great customer service.
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November 2023 by Hannah J
Suzanne was very nice and super helpful, was able to find what i wanted quickly with her suggestion.
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November 2023 by clandestines L
Once again pandora bayshore did a great job ! Great customer service