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January 2024 by Claire Rinfret
Favourite thrift store in the Ottawa area by far. Fantastic hand-picked selection, they have everything! Quality dresses, skirts, jeans, and brand-names, as well as shoes jewelry and hair clips. You can order online and pick up in store, or in-store shop but either way the staff are always kind and very helpful. Great place to find cute clothes for any occasion, as well as to find affordable gifts for friends and family.
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December 2023 by Bec Khan
I brought in two bags of various types of clothing, purses, shoes, some with tags.Not one item was kept, citing clothes did not cater to youth but some clothes I saw on racks were similar to what I took in. My items were labeled as vintage ?I.am a bit bummed but might try to take back a second time in spring and see what happens!
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October 2023 by Theresa Bennett
Ladies in the store was very helpful..They had alot of Lululemon clothes which I did buy some.
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August 2023 by Benjamin
They wasted my time, I brought in my old clothes, they offered me a pretty generous amount for them, after about 40 minutes of waiting. I go to do the trade in and they say they need photo ID, I was never told this when I brought the clothes in. Maybe tell people that you don’t accept donations from minors before wasting their time.
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August 2023 by Erin Mcnish
I tried out selling at Plato’s for the first time yesterday. The workers at this location were so pleasant and friendly, especially the blonde with bangs, she was so sweet. If I am ever selling again it’ll be to this location
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July 2023 by Hana Qowrah
I brought some clothes in including a pair of my shoes which ended up in someone else's basket so someone else got paid for them. The manager that day did rectify it by paying me for it and was kind. But the following day when I looked in the bag that was returned to me, I realized I didn't see a purse that I had dropped off and I don't recall them paying for it. I called the store to inquire, and another manager was there. She said she would look into it and call me right back. I never got the call back.
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April 2023 by Amanda Plunkett
Love this store! Great selection of previously loved items, the racks were full full of what appeared to be an inclusive range of sizes! Lots of brands to choose from and easy to browse as everything is sorted by clothing type then colour. The staff were very friendly and helpful! I've never brought in my own clothes to consign here but I've shopped many times. Prices can't be beat and I love giving fast fashion a second life.
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April 2023 by Jessika Doyle
They buy and sell items like this but refuse name brand items or “not in season” items…. Had multiple name brand purses and coats (tag still on coat) that “weren’t in season” but old dirty nikes and “Carleton university” hats are in style??
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April 2023 by Olivia Hobbs
Always a huge variety of styles! Always trendy stuff too. The staff is always SO nice and helpful. I’ve been a couple of times and the vibes are always so good. I buy and sell from plato’s and they have a great system.
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March 2023 by Michaela Trykarová
Just went in today and brought a friend along who has never been. What a delight this store and it's employees are! Incredibly well sorted, beautiful clothing, excellent prices, everyone was SO nice! I just want you guys to know, you are doing an amazing job. Thank you. I love returning here :)
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January 2023 by P N
They do not adhere to the criteria for selection published on the website. They say they are geared to the teen/youth demographic. However,the items currently available at the store look more like items from my grandmother's closet.Staff are the ones that decide what items to accept and I am not sure they follow the criteria posted on the website, it's whimsical.Liked others I had the similar experience 2 large bags of clothes and they accepted 4 items. Every item in there was either Marciano, Aritizia, Guess, BCBG, Adidas, UnderArmour or Lululemon.
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January 2023 by Sophia Nayyer
A good selection though pricey otherwise.
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December 2022 by Renee Windle Ste-Marie
First time there…how have I not heard of this place? Picked up some amazing pieces for the holidays for myself and my husband. Super clean, new-looking, brand-name items at amazing prices! The retail associate with the blond hair in braids & bangs (sorry I wish I knew her name) was so sweet and walked me through all the awesome features of the shop! Will be back soon. Thank you!
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December 2022 by Ben Fawcett
the two workers (tall blonde, short brunette) were so helpful and even explained how much they would take for an item if i got the stains out. great customer service today. beyond any other time
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December 2022 by DB
Don't expect any cash.
