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9:30AM - 5PM
108 Third Ave, Ottawa
Post Offices
“Thank you, Patrick!!!
I’ve always had great service at this Canada Post location (Sparks Street in downtown Ottawa) but today was especially great: It was 5:00pm as I got to the door to enter and I was greeted by an employee who was just about to lock up for the day. I asked if I was too late. He asked what I needed. I told him I just needed a pre-paid shipping box and brought me in to serve me. I knew he probably just wanted to go home but he helped me out. I told how much I appreciated him. Canada Post has a great example of customer service in Patrick.”
“I have an online business with postal parcels shipped to customers - mostly to the USA - but also to other places around the world on a regular basis. Therefore I am constantly at the Alta Vista Dr post office on behalf of my business. Service is always very good from everyone who serves me. Katie is particularly very efficient, knowledgeable and personable and has gone out of her way to get answers to my business related questions.”
“Good service, not to busy of a Canada post and you will often find two people manning the desk during the busier times. Very nice customer service, I drop off regularly and have never had an issue.”
“Leaving a 5 star for an old employee name othmane he was the best
always friendly with customers would do his task quick and efficient really miss that guy”
7:30AM - 3:30PM
141 Louis-Pasteur Private #159, Ottawa
Post Offices
“Waiting up to 24 hours for a package to be processed is somewhat annoying, but the staff are always nice and helpful. They could do a better job at labeling the sender (I often get either the name of the sender's city or even just the courrier's name)”
8AM - 5:30PM
407 Laurier Ave W, Ottawa
Post Offices
“Honestly, I think some of the bad reviews here are just culture shock in action ? The Canada Post staff at this location are Chinese — and if you’ve ever been to a dim sum spot or traveled in China, you know the vibe: less chit-chat, more get-things-done ?
They might not greet you with big smiles or persuasive small talk, but when I dropped off my package, they were super quick, helpful and efficient. Different cultures have different ways of interacting — not better or worse, just different. Think of it as “dim sum service style”: fast, focused, and no-nonsense. ??
So don’t mistake quiet efficiency for rudeness. They’re actually very helpful… just with a side of steamed buns instead of small talk ?”
“I would like to say about unprecedented service when bad situation was turned around by a single person. Her name is Thorlein, she demonstrate very professional approach to resolve a problem.Also would like to mention facility manager in Toronto Scott B - in very complicated case didn't give up and provide very good customer service. Thanks Canada Post for having employees like them.”
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“Mary and Sylvie are wonderful representatives for Canada Post. They go out of their way to help customers send packages. So appreciate their kindness to seniors. UPDATE: Thank you Mary and Sylvie for helping me pack up a large parcel heading to Wolfville. I fractured my wrist this summer and it was difficult to tape up. You two are such great empathetic women.”