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January 2024 by Reine-Flora Irebe
had an appointment on january 23rd. upon arriving , apparently the person who was scheduled wasn’t there. the gentlemen at the teller tried to assist me but was rudely interrupted by the one lady who was working at the time. not only was she extremely loud but she had no knowledge of what was going on with my account and just blurted things out before leaving for the day. after an hour of being at the branch and still no resolution, another person offered to assist me and brought me in his office to discuss my account. he was shocked to find out that i had an appointment already but was told no one was available. i’m not sure why my original appointment wasn’t acknowledged but my experience at this branch was a nightmare to say the least.
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September 2023 by Joan Connolly
Was there today for various tasks….EXCELLENT SERVICE!
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October 2022 by marites morareng
We have a joint account at this branch. One time my partner deposited $300 in one of the abm machine, the transaction was successful however a reciept was not issued. When we checked our account the next day, the $300 was not deposited in our account. We went back 3 times but the issue was not resolved. They kept saying that they will contact us however its been 2 weeks and we did not get our $300. We would not recomend this branch, I dont know if other scotia bank is like this. I just hope that we will get our $300 back.
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August 2022 by Tatiana Klok
Not sure what is wrong with this branch. Whenever I go there the issues I am trying to resolve are not solved or become even bigger. The branch is good only for if you need to pay bills or make money transactions. If you need more complicated things done like mortgages, you will get a disaster instead - no one know what to do.I spent one hour today trying to make missed mortgage payment. I got pushed from one person to another and even the manager didn't know how to solve it. I left the branch with no clear answer. So frustrating!I would never recommend this branch.
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May 2022 by Kevin Sullivan
Banking here for 40 years. Good people always helpful for my substantial investments.Dedicated in a word!!
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April 2022 by Arthur Rocha
Worst experience I've had in my entire life. My wife and I arrived in Canada a little over 5 months ago and when opening an account with the advisor Denim we had a huge difficulty acquiring a credit card. Denim Shah, didn't answer phone calls, didn't respond to our emails, plus we went to the bank to sort this out more than four times. A huge disrespect for the customer, my impression of this bank is horrible, I do not advise anyone to open an account in this bank.
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February 2022 by John Sankey
A teller here gave me erroneous information on two occasions, the first cost me money for fees I was told I wouldn't incur, the second cost them my community association's account after embarrassing me in front of our board. However, two of their staff are super-helpful and accurate enough to make up for the rest - you'll quickly find out which ones if you deal here regularly!
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February 2022 by sun charles
Nice staff here
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September 2021 by Dhanushka Dilhan
I got super excited service.
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January 2021 by Bendele ya afrique
The staff are really nice
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August 2020 by Cultivate Kindness Abodah
At this location, i had my first account way back 88 i was like 15yrs old They're always kind eager to help always charming. I closed my account with them before i move to the States in early 2000. I had a fabulous experience at this location thank you
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August 2020 by Greg Cianfaglione
IF I COULD GIVE ZERO STARS I WOULD. I HAD A DESPUTE WITH THE BRANCH MANAGER. TOOK FOREVER TO RETURN THE PHONE CALL AND GAVE ME THE WRONG NUMBER FOR HER MANAGER TO FORWARD THE COMPLAINT. FORTUNATELY THE UPPER MANAGEMENT IS BETTER.