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December 2025 by Ali Haidar
Outstanding Mortgage Advisor – Highly Recommend Aditi!
I can’t say enough great things about Aditi, Senior Financial Mortgage Advisor at Scotiabank. Her professionalism, dedication, and expertise were truly exceptional.
As a buyer navigating a mortgage with a lower down payment, I had many questions. Aditi was incredibly proactive, following up consistently by phone and email, keeping me informed, and ensuring everything moved forward smoothly. Within just a week or two, she secured an excellent fixed rate, far exceeding my expectations.
What really sets Aditi apart is her communication. She took the time to clearly explain every step, patiently answered all my questions, and made sure I understood why certain things take time. That transparency and care gave me complete confidence throughout the process.
Aditi genuinely cares about her clients and delivers outstanding service. I highly recommend her to anyone looking for a knowledgeable, responsive, and truly exceptional mortgage advisor.
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December 2025 by hii xaim
Unprofessional
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October 2025 by Tiller
Terrible and Rude Customer Service never to return on this Branch
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April 2025 by Rand Passmore
Canadian banks are generally well run although of
course there are many exceptions to this.SO COMPLAIN inassertive manner.Any competent management should treasure customer feedback as a great opportunity improve!
This branch has issues.
Try to remember that the current USA DELUSIONAL PRESIDENT is causing unnecessary havoc around the world and people are stressed out and making more mistakes.We are all on edge wondering if Trump will stoke a severe recession or even a great depression. Also criminal fraud,stoked in some foreign countries is caus all alot of stress 😩
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March 2025 by Christopher Joyce
Went in to pay my credit card and asked for them to cancel the credit card I had and couple days later saw they did not cancel my credit card now have another charge on it will never go with scotiabank ever again and would not recommend to anyone
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January 2025 by N K
I deal with Simplii financial for my day to day banking. I had a mortgage service with Scotiabank, and I am excited to say my relationship with them is almost done for good. Wait times on the phone are approximately 2 hours. And I needed a bank letter stating that my mortgage obligations were over, and they gave me the wrong document. Very frustrating to deal with
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December 2024 by Pup Blue
Terrible bank and rude service. Washing our hands off of this bank asap.
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June 2024 by Pourya Parsaei
Irresponsible staff
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May 2024 by Monu Arora
Had a great experience with Ali & Fatima At this branch, they helped me with my mortgage renewals. They both worked hard on running the extra mile and getting me a great rate. Thank you for the exceptional service !!
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January 2024 by Alphanious
This review is only for the manager. The manager in this location publicly humiliated my family and I. It's quit a long story. I had a bad interaction with her one day so the next time i came in with my whole family to deposit a cheque she was more aggressive to our situation. It felt like we were getting interrogated. My wife is new to the country and doesn't know english. They brought in an translator and my wife had to tell her you know this is not by force and we're just trying to pay rent. The employees wont know what im talking about because it was only me and her during our first interaction, so they wont understand the context of the second interaction. When we left we discovered that we can't pay gas with her scotiabank visa credit card through the gas pump. It said we have to go inside. This feels like discrimination. Just because my wife wears a hijab doesn't mean she's oppressed by me. I gave up my whole life and worked for years to get my family here. I've been coming to this location for about 4yrs. One of your great employees even helped me when I was overseas. Going above and beyond her duty during my toughest times trying to get my wife here; Maria may God bless her soul. The next time I went in, it was awkward and embarrassing. If it was a male or immigrant female manager, they would've been more compassionate towards our situation by seeing that I'm a husband carrying his daughter and my wife carrying our baby boy. Instead I had Karen assuming that I'm oppressing my hijaby wife.
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November 2023 by Scott Clarke
Been banking here for fifty years. Helpful and friendly. Good service.
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November 2023 by Michael
Always great place to bank. Clerks are courteous to chat with.
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October 2023 by clint butler
They just stole $120 from me and my business.I counted the money in front of the teller and make it out in order, organized as i did so so that she could verify as i went.Apparently she wasn't paying attention. She also doesn't like counting money. She collected the funds from the counter and it them into a counting machine. She came up with 120 less than i just counted to her.I asked if we could recount together physically as I've seen machines error in banks before. She had already "pressed the button" as another staff said that Fisher the money so it is not able to come out. So the counting machine are now immediate deposits. So if there is a discrepancy, you can not be given the opportunity to correct the situation.This started by my going to the bank Friday after they closed to make a deposit, got machines were out of service. I had to wait until after the weekend to have another machine miscount my money because staff are unable to count themselves.I will not be using this branch further. And likely to change my business account to another bank all together.The business hours are terrible and they just started yet another business and client.
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September 2023 by Masoomeh Gaeini
Very ?
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December 2022 by Jarett Simpson
Nov19/22 I went to South Gate Scotiabank on Saturday to open an account for my daughter. The gentleman was sincere in telling me, the staff was booked up, so we tried this location. The woman that greeted us was so sweet. She didn’t think there was a open appointment but she went and checked. She came back and asked us if we could hang out for a few mins, and someone would accommodate us. My daughter was so excited. I sincerely wish I remembered the woman’s name that served us. Also her colleague that helped us complete the process. Those two really made us feel like we’ve met many times. It’s the staff that keep clients coming back; those ladies nailed it! I also learned, that the employee at Southgate, called Alta Vista, before we arrived to let them know i was disappointed he couldn’t help us. I appreciate that.Thanks again,The Simpsons.
