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February 2024 by Sue Scarborough
Shepherds customer service is outstanding . Debra and Rachelle go above and beyond to answer questions about the clothing and anything else from the fashion shows as well. The fashion shows are wonderful and showcase different sizes, heights and ages. I have learned many tips about packing from Kirsten’s shows. Fabulous clothes and fast shipping. Excellent friendly staff when visiting the store as well. I love shopping at Shepherd’s!
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January 2024 by Louise Bourassa
I have been shopping at Shepherd's for several years. It's my go to place when I need something for a special occasion. I am a person who hates shopping. I hate when things don't go right and nothing looks good, which usually happens when shopping without assistance.The Shepherd's staff are amazing. They have a sense of style and can pick out the perfect outfit that can make you feel great. I had a gift from Shepherd's that I was returning because I didn't like it. With the help of the amazing staff, I found a Dolcezza jacket that I absolutely love. I also love the fact that they use Canadian designers and that many of the items are made in Canada. It's a quality establishment.
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January 2024 by Equinistra Horses
Lovely fashion and jewellery
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January 2024 by Joanne McCrone
Just discovered Shepherds recently and ordered a dress online in the last remaining size. I tried it on at the store and Lise told me it did not fit me properly. I was thrilled because of her honest opinion. I have since ordered many pieces and am thrilled with the quality of the garments. Love the quick replies from customer service and the videos are such a treat. A big thank you to the entire team at Shepherds.
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January 2024 by Loreta Pantera
What a beautiful concept this store has. Beautiful women of all sizes showcase gorgeous clothes for all body types. They do video launching of their new items, I can't tell you how entertaining and fun it is to watch their videos--it's a must-see. The clothes are beautiful, and the ladies present them so well.
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January 2024 by Francine Bisson
These ladies are simply "top notch". I have purchased multiple items over the last few years, including Dolcezza scarves. However, since these were on a "too nice to be true" sale package, I did not have the greatest expectations. Oh well, what a surprise, they were simply fabulous...so when this store "represents" an item, you can take their word, which is rare in this business...Kudos for all they do, the "right" way always!
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January 2024 by Mary Niebergall
THE PERSONAL ATTENTION TO EACH INDIVIDUAL AND THEIR NEEDS IS PARAMOUNT. SERVICE IS SECOND TO NONE. The videos that are put together 7 days a week are so extraordinary in their content and presentation. The personalities of the staff and their models are so very approachable and the styling, done by Kirsten, is over-the-top in terms of quality. The only problem is that once you start following Shepherd's, and purchasing from this fantastic business, your credit card gets very HOT! from use.
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December 2023 by Cindy Saunders
I just received my order from their holiday sale....I couldn't be more pleased♥️Shoes, two Gilmour tops and faux leather pants all for $ 232.00 which included taxes and free shipping.I love this store for their age-appropriate clothing and the fabulous daily videos. I feel the owner and models are friends?❣?
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November 2023 by Deborah Cansick
A big thank you to Lise who was so patient, kind and professional with helping me with my purchases. Sheppards is a wonderful store. Excellent staff!!
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October 2023 by Fanny Price
I needed a fancy outfit for a wedding and was prepared to spend a significant amount for something pretty. I was excited when I started looking around as the clothes are lovely and they have a wide range of styles and sizes. Unfortunately, however, the sales staff are appallingly rude and negligent, more interested in gossiping and studiously avoiding customers than helping them or even greeting them. In reading the other reviews I learned this is a common occurrence so presumably attributable to poor management. I guess I’ll go the Bay.
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September 2023 by s Newton
Love their clothing lines. .many of which are Canadian which is even better. Delivery is fast. Clothes are beautiful and very good quality. Their daily videos are fun and informative ..I've learned much since discovering them. I haven't got to the actual store to shop but hope to soon. But online is very easy and hassle free.Love the gals who do the videos. They use real women of all sizes and ages ..great jo
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August 2023 by Paula Idea
Last week my mom (now from Michigan, originally from Ottawa) and I came to Shepherd's Fashions to check out the store. My mom has been watching the store's posts and videos on Facebook for about 4 years and wanted to see what this place was all about. When we first walked in the door we were immediately greeted by one staff member and again, multiple times by other staff members as we walked around the store. My mom was so delighted as she recognized all of the women that greeted us (she had seen them in the social media videos). and remarked to me that they were so nice in person, just like they appeared on the videos. My mom found a gorgeous tunic. Primal ended up helping us and made sure that the tunic my mom chose was perfect for her shape. We also found some scarves that we both liked and Primal helped show us how to wear them the right way :). Thanks to Primal we were even able to see where the videos are shot and got to meet Elaine, Charron and Marlen. What a wonderful and beautiful experience. The store and the team was so beautiful, warm and welcoming. Thank you. We look forward to visiting when we are back in Ottawa.
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August 2023 by ELAINE MCMAHON
Yesterday 3 friends and myself went to Shepherd’s for the first time as I had been watching their videos online. What a wonderful experience we all had. From walking through the door to leaving, the staff treated us so well. We met many of the beautiful ladies who model daily online and they were very bit as nice as they appear on the show.THANK YOU Shepherd’s for such a great shopping experience, we will be back.
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April 2023 by Johanna MacPherson
I was looking for and found a couple of cotton/linen dresses.While in the dressing room, I decided I needed a different size. I looked for a salesperson, but none was nearby. They were all standing around chatting.I think I was invisible! I left the store
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April 2023 by Bridget Mclean
I am leaving for Italy in a few weeks and wanted to get some new summer clothes! I had just been to a farm with my grandsons class so was dressed more for that than shopping but that should not matter.I experienced the worst customer service ever!! I was ignored even when I asked for help. I left feeling awful. luckily the ladies at Allegro were friendly, helpful and non judgmental and I left with 3 great outfits. Shame on you Shepherds. I won’t ever step in your store again.Making women feel good would sell a whole lot more clothes.
