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March 2024 by Elaine Nixon
Really great spot that was able to fix our Range Rover at an amazing price and timeline - especially compared to the dealership. Scott and Chris were so helpful and it was very much appreciated. Highly recommend!
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March 2024 by Conrad ME
Cost me a lot to bring my LR3 in here. Vehicle still has the same issues after the vehicle was in this shop for more than 5 months. Asked for failed parts to be returned for inspection, they were not returned. Many parts replaced, I don't believe, needed replacement (battery,coolant resivoir,oil change). I would use the dealership in the future. This spot probably a safe spot for tire rotations that's about it. I brought in my own oil filter asked them to use it they did not. A lot of details were overlooked and ignored. They failed to replace a few bolts on the engine cover little things. I asked for compression test readings never provided. Thankfully I know more about engines that most rover owners. I believe this shop prays on the unknowing consumer and juices them, and the customer belives what they are told and sold. This is pretty understandable considering most folks around town work at a desk and not with their hands. Rover drivers think big bills are standard and fork over the cash very naive imo.What really was the red flag was when i called days after the vehicle got home from the shop informing them of the same issue presenting itself 4k $ later, there was no interest in looking at the problem immediately and or providing a quote for more service. Shop was "busy" would be a long time before they would have the vehicle back to the shop and wouldn't help with towing the vehicle back to the shop. It seemed like they stole enough money from me and were content with the theft they performed and wanted to move on. They likely couldn't think of any other parts to be replaced unnecessarily.I would avoid this shop and take your rover anywhere else! I offered to sell the vehicle to the shop for 1 $ they didn't have any interest. If they knew what they were doing they would have bought the LR for 1 dollar fixed it and sold it for a profit.....it's worth 400 to a wrecking yard so the 1 dollar offer i presented was a slam dunk e z decision....something about this shop is not right. They are dishonest to say the least.Edit update after shop reply.Confidentiality lmao yall a used car mechanic not a doctors office that's a laugh ain't no hippa policy in place. Stay in yo lane.The car was offered for sale to shop for 1 dollar.The parts replaced were requested back, and the filter I provided was mentioned.Yall do what you want ignore customer instructions then lie about it and take advantage of folks that don't know any better. I will come by in person soon and talk with whoever owns the shop not the mechanics. Give me the name and contact information for ownership. Lot of expedited effort in the reply to my review wish you fools put as much effort into fixing my car vs throwing parts at it that weren't necessary. Didn't replace bolts on engine cover attention to detail fellas you got none. That's a fact!!!Cheerios
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February 2024 by David Spence
Great service from Scott, Greg and Chris today. Just moved to Ottawa and brought my LR4 to Shore Automotive to diagnose a front suspension issue. Dropped the truck off at 8 a.m. and within 2 hours, Chris had called me with a diagnosis and quote to fix the issue. Shore had the part in stock, replaced it as required, road tested the truck and had it ready to go shortly after lunch. Chris even sent me a text to let me know when it was ready to be picked up. Enjoyed chatting with the guys about Land Rovers and British cars in general and I feel confident leaving my LR4 and my XJR in their hands moving forward. They have a 5 Star rating for a reason - I would recommend and will be back! Thanks again guys!
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February 2024 by Martine Salomon
This is the best garage you could find for your Jaguar. Let me tell you what happened to me. 3 weeks ago, my car was making a weird noise and it would stall after a few seconds. I brought it to one of the dealerships ( I won’t say the name all I can tell you, it’s located on the east end). They looked at my car and told me my engine was done and nothing could be done other than buying a new car. I was shocked as I still have a loan to pay for another 2 yrs. I didn’t know what to do. I started to look for another garage so I could get a second opinion. I found online Shore Automotive. I spoke to Scott who really took the time and gave me a few options. We were looking at the cheapest options to the most expensive one. They arranged for towing and looked at my car. I drive a F-Pace.The timing chain had failed due to two timing chain tensioners had collapsed causing issues. Apparently, I was lucky that no damage was done to the engine, so need to replace it according to all the tests they had done. Now, I have my car back and it drives well. No need to buy a new car as it was recommended by the dealership. I will never go back to this dealership again, I lost faith in them. Shore Automotive proved that they are competent, professional and honest when it comes to repairing those kind of cars. They are very knowledgeable. I will go them for now on, for all my maintenance.
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January 2024 by Gabriel
Brought in my 2004 Jaguar XJR with many problems.The team at Shore Automotive diagnosed the issues and resolved all of them. They were very knowledgeable and they made me feel like I was in good hands. I would highly recommend them.
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November 2023 by Jim Crawford
Very knowledgeable and great folks.
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August 2023 by Steve Cameron
Shore automotive was very accommodating and able to take me same day for an urgent appointment. Their employees are very friendly and professional.
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July 2023 by Shari Nurse
Friendly, professional service. Kept us informed about the part that was ordered.
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July 2023 by shawn turcotte
Great work and fair pricesServices: Electrical repair
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June 2023 by Sandra Lemire Wolf
Excellent service! Real gentlemen. My Rover has found its niche to be pampered :-)Services: Wheel alignment
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May 2023 by Victoria E
Fabulous. Specialists in Land Rover and Jags. Professionals who care about the cars and clients. Do not worry about upselling - they will do what actually needs to be done to keep your car in excellent shape. Impressive.
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May 2023 by Richard Moreau
Thank you Greg and Scott. I have been taking my 2010 Jaguar XF to Shore Automotive for several years now. Every time Scott provided me a detailed estimate and they are always on the mark no surprise. Scott recommends preventive maintenance to keep my car running like new. The service is top notch, you always feel welcome and treated with respect. My Jaguar is now 13 years old with 302,000kms on the odometer, Thanks to them it continues to run well . I strongly recommend them. RMService: Oil change
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April 2023 by Kevin Adam
If you are taking your LandRover to the Dealership stop unless you are Rockstar Rich. The service and integrity of Shore Automotive has set the bar to the clouds. I have taken my 2007 LR3 to two LandRover Dealerships for dash electrical issues over 3 years and after over a dozen visits they were clueless to what the issue was and so it continued. Last week I get a phone call at 8:30am the day after I dropped it off ... the dash issue was immediately identified and a solution presented that wouldn't cost a complete replacement of the instrumentation module. They walked me through potential future issues with associated costs and even gave me a link to a report of an entire outline of the status of each component of my LR3. Wow!!! White Glove & Tux service!! This is the way all Automotive businesses should operate!! Thank you Scott, Chris and team!!! You have just made my year!! :-)Services: Electrical repair
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April 2023 by Clifford AMILCAR
Wow...it is a fantastic place to service and repair your vehicle. Their level of professionalism is outstanding. The staff take their time to explain the bill and what was done on my vehicle. Their price are very reasonable. The staff are passionate about what they do and it is reflected in the outstanding service they provide. I am glad to have found this place to service my vehicle and hope to continue using them for very long time. Cheers guys, keep it up!!
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March 2023 by zac m
I recently bought a used Range Rover Sport HSE and was looking for a knowledgeable mechanic to conduct maintenance and repairs. I quickly discovered Shore Automotive. What a great experience from start to finish. The mechanics are extremely knowledgeable with Land rovers. They fixed every issue that I had pointed out and were able to pass a major repair through my extended warranty. I was kept informed the entire time.Best part is, they are half the price than any Landrover dealership around and customer service is not even comparable.If you own a Land Rover or Jaguar I highly recommend Shore Automotive.
