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February 2024 by Oscar Chavez
I had my car repaired at Simplicity and they were super professional and helpful. Alberto is amazing and really makes Simplicity shine in its customer service. Thank you guys for the amazing service as always, 100% recommended!
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February 2024 by Matthew Drury
Excellent experience! Quick, reasonable, and assisted with a warranty item a few months down the line with zero hassle. Highly recommend!
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January 2024 by Nina
Worst customer service ever at Simplicity Car Care on 3208 Albion Road!!! (yes this exact location)Went there to get an estimate for my car. They said they will call me back or send me an email in a few days for it but they never do! Weeks later I called and a rude person answers the phone (not even introducing himself). You explain the problem and he does not want to hear anything and does not listen to my explanation. He even said, he has no time to spend talking to me. What a joke!
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December 2023 by Angie Palombo
Excellent work and excellent service! The boys at Simplicity did an amazing job on my car. They were very professional and kept in contact throughout the process. I highly recommend Simplicity!
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November 2023 by Rahul C
The best body shops/garages do three things: good work, fair work, and they are nice to deal with. Simplicity are fabulous. Rear-ended by a lawyer (!) - and had to get some small damage fixes. Fast, helpful, squeezed me in, and more than fair. I'm trying not to get hit again, but I'll be back whenever I am.
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November 2023 by Benjamin Low
great customer service with these guys. They were very friendly and honest about the options that I had I order to fix the drivers side door of my van.
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September 2023 by Samuel Salazar
The guys here are awesome!!! They’re incredibly flexible, have amazing customer service. I highly recommend you speak to Alberto and Jose, they will help with any vehicle needs you may have! 10/10 would recommend!
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July 2023 by Gisele l Lafrance
Had a deep scratch on my car hood, took it to Simplicity, and the job was extremely well done. They are very professional and caring. I do recommend this place.Service: Painting
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June 2023 by Andrew Barrett
Had the passenger side doors repainted on my Toyota Highlander following a parking lot collision. Simplicity Car-Care did a fabulous job repairing and repainting the doors to perfectly match the vehicle. My customer service representative, Alberto was very helpful and answered all my questions. I highly recommend Simplicity Care-Care.Service: Painting
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June 2023 by Jack Thornley
Super friendly and hard-working staff that will get your repair done above standard and quickly :)Service: General repairs & maintenance
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May 2023 by Meagan F
It's probably not a good sign that I've had to use their services twice now in the last 3 years for body work. I'm so happy with both of my experiences. They are professional, courteous, honest, and quick to reply. They are very easy to deal with and they did a fantastic job in repairing my car both times.Services: Painting
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May 2023 by David Hinchey
Someone hit the side of my car while it was parked and was sent to Simplicity by my insurance. Simplicity made a frustrating experience much much smoother, and I can't recommend their service enough.They were knowledgeable and were honest and helpful with the process of assessing the damage, processing the paperwork, and renting a car while the work was being done.They did great work on the body of the car. Four panels were dented and you can't even tell anything happened. 5 stars for the paint job, even my mechanic complemented their work, he didn't notice the paint job until I told him what had happened.There was an issue where my door handle wasn't working correctly a few weeks after the repair and they were able to quickly fix it at no extra charge. They went above and beyond to make sure this minor detail was resolved and made it clear that it was important that I felt confident in the repairs and weren't here to nickel and dime me.It probably sucks if you need to visit them, but if you need the type of work they do on your car they're going to do a great job at a reasonable price.Services: Painting
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May 2023 by Alex Zhang
Had my insurance service done here. Estimate was super quick and easy. Repair finished way before the anticipated date so very happy about that. Staff was courteous and made everything stress free. Only comment is that the hours of operation was in direct conflict with my working hours so it made arranging to drop off and pick up the car more difficult anticipated. However, service was wonderful.Service: Auto body & trim repair
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May 2023 by Agnes Bedard
I had the two front fenders replaced because of rust damage to my vehicle. The personnel were friendly, courteous and respectful.The workmanship was outstanding and kept me informed of any required changes. I would recommend this company without hesitation.I give them top rating.
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May 2023 by Jeff Presta
Amazing service and quality workmanship! They are very prompt, polite, and trustworthy!
