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February 2024 by daniel Ladouceur
Went in for brake estimate. We're going to charge $2,200 for rear rotors, pads, calipers and servicing front. Went to an independent mechanic and cost me $335. Rotors and pads. Nothing wrong with rear calipers and electronic brake no issue. Shame on them for trying to rob people.
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January 2024 by Mr Chi Can
The very definition of dishonest. I see several reviews that say the same thing.
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January 2024 by Ralitsa Tcholakova
Absolute waste of my money. After a break inspection few weeks ago I was lied that rust was cleaned from the breaks and I can use them for another year. This service did cost me $280. The invoices states brake service (per axel) . After that service my car started to sound really bad (gradually worsening), for the first time ever I was hearing such sounds, they were appearing when I was backing and also when driving forward and steering the car to the left. Yesterday morning I heard a sound like something was braking that scared me, so I brought it back to Speedy. I was charged $59 for an inspection and a statement that there is rust on the brake rotors. Obviously they never cleaned the rust.I’ll never use their services again and it was a huge mistake to trust them with that now.For the record my car is VW Jetta 2020.
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December 2023 by Levy Maas
Excellent service, I went for a tire change and they gave me a general inspection at no cost.
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November 2023 by Kendy Tan
I should put negative stars , the guy so rude and negative respect, I bet if I want to argue he will put out zoo/foul words.Just because I cancel the order to fix the car, which I ordered the end of the day but the earliest time next day 7:30am I cancel, he was so angry and annoyed he threatened me not to get the car for half an hour and made me wait there, he just trying so hard to scolded me and said to remove my earmuffs he thinks I can’t hear him because I just don’t get what he’s going through, if I’m not patient and let him charge extra $200 for nothing he will literally eat me. This kind of person don’t belong anywhere.
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November 2023 by M L.
I called Speedy Merivale Road after my dealer told me it would cost $1,200+ to replace my muffler, as they do not "repair/patch", meaning they replace the entire exhaust, resonator and muffler. I spoke with Rocky and he said they could take me the next morning. They did the inspection, told me the rest of the exhaust was fine and replaced the muffler only. I was in and out in 90 minutes and it cost under $700! Rocky and his team are experts. They do quality work at good rates. I will definitely bring my vehicle back.
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July 2023 by Eric Biklo
Please do not take your care to this Garage. I found them rude, charge you extra because you are the only one in Garage. it looks like a Zombie Garage .. It took the one of mechanic 3 hours to put back the tires on and they were on the rims.. such a shame .. I will never recommend this place to anyone. they should shut it down. because all staff there hat their jobs. they all need to get a life and move to retirement home or somewhere far.
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July 2023 by David Lee
I am very happy to report that speedy corrected my prior complaint of excessive over charging. They were very apologetic and not only did they refund my 200 dollar down payment, they also threw in a free oil change as a sign of good faith. They handled the situation in a very timely manner and this customer very much appreciated it……David LeeService: Oil change
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July 2023 by Motasem Alomari
I hope I can give less than one star. I visited them today and I drive 25 minutes to reach them but because of the way the old guy communicate with me I just left. He was very aggressive, unprofessional and all what he need is the $40 for inspection, telling me that I'm wasting his time because I asked some questionsI cannot tell if they're Good or not? But I'm ready to pay $100 extra in another shop for someone who treat people with respectI will tell my experience with you to everyone I know
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May 2023 by Stephen MacKenzie
Thanks to the team over at speedy Nepean, they were able to quickly squeeze in our car for a muffler repair. Staff was friendly and knowledgeable. They have a great warranty on parts too.
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May 2023 by Maureen
We had bought new car brakes at speedy, after they fixed it, whenever we applied the brakes while driving, it made a weird noise,we went back, they said they worked on it, but the noise is still there plus the car developed another problem (occasional weird shaky noises at the left back tire while driving) like it's going to come off.Plus there is a very loud and disrespectful man who communicates poorlyReally bad experience at speedy Nepean
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May 2023 by Kuuz 85
Don’t go here!! The mechanics didint install my NEW master and slave cylinder properly! Tons of air in the lines causing other issues. They also cracked my windshield and won’t take responsibility even tho I have the photos to prove it wasn’t like that when I dropped off the car. They also scratched my right fender. Don’t go here with a more complex issue than tires. They should have more respect especially when you pick up your vehicle with damages that happen on their property. I’m a very reasonable person but I’d advise you to seriously not take your car here. I never write reviews but I feel obligated to share my experienceService: General repairs & maintenance
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May 2023 by Jeff D
AVOID this mechanic, total scammer. He is the sleazy stereotypical mechanic we hear about. He quoted the price over the phone, told me to come next day for 8am. I did. Turned me away and said come back tomorrow, I’m too busy. I brought the car the next day, for time arranged. Told me he couldn’t do until later in day, took a Uber home. Then he calls and say it will be triple the price he quoted. Not honest, not dependable. Please avoidService: General repairs & maintenance
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May 2023 by Barbara Nicholson
DO NOT RECOMMEND. Wishing there was a zero stars option.My husband brought his vehicle here 7 months ago to get a quote to replace a control arm and get a wheel alignment. He had already taken it to Canadian tire previously but they were too busy, and he needed the work done faster than what they could do. At Canadian tire, he had been quoted $1400 to replace the control arm, ball joints, 2 new tires and wheel alignment, and had explained this when he dropped the car off to Speedy for the estimate.Later that day, he was called by Speedy, and told that he would need to replace the entire K frame in order to do the work as his car was too rusty to work on otherwise (quoted at over $4000) and that if he didn't want to replace the K frame, they weren't going to do the repairs he had brought the car in for.When he picked up the car, he was charged $70 (inspection fee, compared to $40 from CT). When he told the mechanic that he had already taken the car to CT and had been quoted the $1400 for repairs and extras, the mechanic said that CT would just be ripping him off, and that his car would fall apart as he drove it away.Nice way to make some extra cash by refusing to do the work the person had originally brought the car in for unless they are willing to fork out enough money to essentially buy a new vehicle.He ended up going back to CT, and getting the work done there. The car is still driving perfectly fine 7 months later, which seems worth the $1400 he paid until he gets a new car.Go to CT instead, at least their inspection charge is more reasonable, and they will absorb the cost of it if you go through with the work.Services: Wheel alignment
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April 2023 by Dianne Renaud
Anthony and Rocky were both very nice, explained what they did and told me what I needed next . I’m very happy with the service also.Service: Brakes
