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September 2022 by Patrick Levesque
I came in at opening time. 10:00 on Wednesday June 22/2022. I was greeted by Maddy. I was just looking at prices and not set to buy at the moment and I expressed this to her. I'll be buying in the next week or two. I was more than impressed with the service and the professionalism of the staff here. Maddy was so confident and professional, I thought she was the owner or at least a manager.I bought a suit several years ago which was a 38 and told her that is what I wear knowing that I have gained weight since. She took a look at my shoulders and diplomatically said, "You're probably a 40 in our suits as they fit a little smaller than other shops."She didn't make me feel at all uncomfortable or embarrassed that I had gained weight since the last suit that I bought. I was also very impressed she was able to properly fit me to a suit by just talking a quick look at my shoulders.I don't receive customer service this great often and it was a breath of fresh air dealing with her.Thanks!
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September 2022 by Angie Wilson
I wish I can put 0 for the worst customer service experience. The attendant was assisting my son for his graduation suit when another client (who just came in the store) requested service. To my greatest surprise the attendant told us to wait and just went on to serve the new client. She could have asked this person to be patient and wait for his turn or refer him to her another attendant… but she chose to leave us hanging. We waited for her to come back and she never did; I find that disrespectful, rude and dismissive. Anyway, I took my money elsewhere.
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September 2022 by Specimen
Getting my suit for the wedding here, great store!
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September 2022 by Adrian Marshall
Amazing customer service
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September 2021 by Nr Gh
Maddie is amazing!!!! We were looking for a suit for our wedding day. We bought 2 suits!!! She was soo nice, patient and lovely.
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September 2021 by Rama Hakim
Maddie was so helpful and welcoming, we found the perfect suit with her help , excellent customer service!!
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September 2020 by Altagrace Johanne
Very professional and very Nice people
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September 2019 by Eric Jacques
Great service from Oliver! Found the perfect outfit in under 20 min and got out of the store as a happy customer.
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September 2019 by Kressell Daniel
Always a pleasure shopping with a great suit stylist like Alexander. Awesome customer services! ??????????
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September 2019 by Mackenzie Smith
Store is fine I suppose. Tailor forgot to even touch the jacket, did a poor job
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September 2018 by Tenshi Ryuzaki
Went in to look for a dress shirt for my suit, they have a great deal where you buy the shirt and get the tie with it for free. I ended up returning and purchasing yet another shirt while this deal was still on, however, they didn't have the right size available so the person working checked other stores and within a week I had my shirt, no problems at all.Great customer service, very accommodating and I'm happy I wasn't judged for the way I looked when entering. (It's happened to me before when looking for a suit in another store sadly.)
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September 2018 by Cody Hale
If possible do not fall prey to their "low" prices, it will cost you in the end.Let me explain my experience with this store. The staff was pleasant to start, they appeared knowledgeable and seemed fair priced; Leading me to purchasing a suit and having it tailored by them.I recieved the suit a day before the wedding i was to attend in another town, however upon trying on the suit I noticed it was improperly tailored to the point i could not get my legs through the pants.Rushing around that day to purchase another suit for the wedding, costing me an additonal 300$ that morning due to their mistake, I called the store to explain this issue. The manager seemed more than compliant on reimbursing me in the value of a shirt and tie from his store and fixing my suits tailoring.However, returning to the store, the manager (the very same that I had spoken with on the phone days prior) had another tune to his voice. He now declined his previous offer of a shirt and tie but did extend his hand to fix the tailoring job and returning the 30$ the tailoring through his store cost me. However refused to provide me any compensation for the mistake his store had made, and retracting his previous statement of a shirt and tie compensation for their mistake.As an example; if I attended a restaurant and ordered a steak rare, but it arrived well done, the establishment 9/10 times would fix their mistake at no cost as well as compensate the customer for this foul in any number of methods. However this stores manager refuses to help his customers even when acknowledging his mistake.Overall this store is not customer friendly nor is the store able to provide any adequate tailoring.If possible do not fall prey to their "low" prices, it will cost you in the end.
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September 2018 by Ahmad Kabbara The StoryTeller
Nice and classy
