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March 2024 by Create the Calm with Cris Brady
Nathan helped me replace a missing screw I couldn’t find at any hardware store and at no charge. Such helpful and kind service.
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March 2024 by solidesix
They are the best for Dyson repairs
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March 2024 by Jessica Li
The best service ever. We went to Super Vacs yesterday and received the repaired parts today with very fair price. All the communications and services are beyond what we have expected. Staff are super professional and efficient. I highly recommend this repair shop and the services. We just tested the vacuum, it feels like new. Thank you so much!
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March 2024 by Mel Foster
Tyler and his staff are friendly and very helpful. Fixed our problem and we are up and running.
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December 2023 by Deborah Guilbeault
I’ve taken my Dyson to this shop a couple of times now. It’s usually because the beater bar is jammed. The last time they replaced a part quickly which cost $20. Today they removed some dirt from the pin that I couldn’t access and sent me on my way at no charge. They know what they’re doing and they don’t charge an arm and a leg!
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December 2023 by Ryan James
I showed up with a couple questions related to my central vac equipment (just moved into a new home) and received helpful, educational, and overall excellent service.
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December 2023 by Anita Wong
Tyler was very helpful at the store. He opened up my vacuum cleaner and saw that I has put in the filter improperly which was the cause of the poor suction. He knew right away what the problem was and didn't even charge me. Very professional and kind. I definitely recommend this store for vacuum repairs!
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December 2023 by Willie Costello
Amazing service for vacuum repair! Came in with a Hoover upright that wasn't turning on. Super Vacs quickly diagnosed the problem as a busted power switch, already had a spare power switch on hand, and swapped in the new part in just a few minutes. My vacuum works just like new again! Will definitely be coming back here if I ever need vacuum help again!
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December 2023 by Gabi Iorga
They did a great job and the price was reasonable. It was a real pleasure to deal with them. They provided plenty of technical advice and the interaction was extremely friendly.
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October 2023 by Niall MacConaill
Simple but great store, had a small problem fixed in minutes for the price of a review ? Good knowledge of their products, will come here when it's time to replace my small canister vacuum!
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October 2023 by Ryan O'Connor
I went to Super Vac for the first time on October 6. I had an older Dyson that wasn't working properly. Tyler, the owner, was extremely helpful. He was able to fix the issue with the brush roll and didn't charge me a dime. He also gave me some replacement options if my Dyson konks out in the future. Nice clean store and a friendly, knowledgeable owner. Cant ask for more than that. Thanks Tyler. You are my new vacuum store.
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October 2023 by Dan Lanthier
The motor mount of our close to 30 year old beam central vac cracked so the motor would torgue and throw the belt. We went in to Super Vacs looking to buy a new central vac. Tyler chatted with us for a bit and was asking a number of questions about our house, the model of vac we had etc. The one issue we had was that the hose and nozzle of the vac were an old configuration that not all accessories and power heads would fit. He recommended that we stick with our current vac as it was; more than powerful enough for our needs; still working well; and could easily be fixed if it did start causing trouble. A simple and cost effective solution was to upgrade the hose, power head and accessories. On his recommendation we picked up a Sebo ET-1 power head and hose combo and are extremely pleased as it is a significant improvement in what we had. Add to that the fact that we expected to buy a whole new system, yet Tyler saved us hundreds of dollars by selling us only what we needed. This is a gem of store that deserves everyones patronage.
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October 2023 by Catherine Cohen
I took my Dyson in because the dirt bin had been put in incorrectly and was wedged in there so i couldn't get it apart again. They took a couple of minutes and had it put together right. No charge! They were so kind!
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October 2023 by Jan Dale Potter
Top notch service, friendly and very helpful good explanations. Thanks Tyler and way back in 2009 thanks Tim for perfect installation of our CanVac central vac
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September 2023 by Rebecca Tessier
SuperVacs was great! My beater bar overloaded and they kindly showed me that it was nothing that was broken but merely a reset. I hadn’t purchased the beater bar from them but they still showed fantastic customer service!So appreciate that they have weekend hours as well!
