The Body Shop
Hours:
1200 St. Laurent Blvd, Ottawa ON K1K 3B8 Hours
About The Body Shop
The Body Shop is a well-loved store known for its quality scents, skincare, and candles. Customers appreciate the friendly and helpful staff, who often go out of their way to assist with product selection and provide a pleasant shopping experience. Many reviews highlight the store's good stock and the availability of discounted items, making it a favorite place to buy gifts and personal care products. The staff are often praised for their attentiveness and kindness, creating a welcoming environment. Customers also mention their loyalty to The Body Shop, especially for scents like white musk. However, some express sadness about the store closures across North America, wishing the stores could remain open as they value the products and service. There are occasional questions about the store's online presence and rumors of closures, but staff generally respond politely and reassure customers about the store's status. Overall, The Body Shop is seen as a quality retailer with friendly staff, good products, and a positive shopping experience that keeps customers coming back.
Most Recent Reviews
January 2026
I went to this store and Matty has this very natural friendly customer service. It’s rare to get this kind of focus on guests nowadays. I hope that he’ll get recognition and incentive with his hardwork. Great job Matty!
September 2025
The Body Shop is the only place I purchase scents from now. I have been using white musk for over a year, and I recently purchased body mist and skincare products from this location. Everything is always good quality. The employees here were very helpful and attentive.
January 2025
Very saddened that The Body Shop stores are vanishing. Glad this one stays open and I was able to obtain the items I needed. The staff was very friendly and helpful, and the pleasant interaction really made my day.
More Comments(58)
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