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January 2025 by Harjeenna Siva
Came here with a friend on new year's eve and we were not impressed. We bought tickets online and waited in line outside the venue for 45 minutes while it was cold and drizzling rain. This was the same line for people who were waiting to buy tickets at the door. Bouncers were telling people that they could bypass the line if they had VIP tickets or pay $100 to skip the line. I explicitly told them that, it was wild of them to charge a ridiculous amount to skip the line. One of the bouncers kind of shrugged and said that's how they make money on busy nights like NYE. What a way to exploit people and demotivate them from coming back again.. The coat check staff and bartenders were nice though. The DJ was all over the place with the music. He would play 1 song within a genre and then the next song would be a completely different genre. The transitions between the songs were awful. You would be dancing a certain type of way and then be stopped in your track because the DJ stopped the beat and transitioned into something completely different. It was hard to move throughout the space as the dancefloor was awkwardly formatted. After trying to make the most of NYE, we left 2 hours later. Would not recommend coming here.
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December 2024 by Mohamed Elsayed
Disappointing experience at The Palace Nightclub. The ratio was about 30 guys to 3 girls, which created an awkward atmosphere. To make matters worse, the DJ kept cutting the music, disrupting the vibe.
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December 2024 by Rohit Rohit
Low-key not the vibe
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December 2024 by Nick Patry
Terrible venue , disorganized staff , went to the skillibeng show artist didn’t even show up and to top it all off my supreme coat was somehow lost … avoid this place at all costs
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December 2024 by Oshio Adams
Watched Ruger perform here. And the party after was mad. The DJ had all the afrobeat jams on queue. Mad fun. Ain't no party like a 9ja party.
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November 2024 by Jules Smith
The palace is where I newly went, and I am here to really encourage you to do the same. The vibe in there is nice! The place has a great sound system, and the DJ mixes perfectly everything. A lot of those drinks & great bottle menu. The DJ managed to keep the audience dancing for the entire night. Everyone was friendly and helpful as well. I had so much fun, and I just feel like all of you, who want to enjoy the evening, should visit!
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November 2024 by Kady Noura Diaby
Beautiful atmosphere! Very warm place! I totally recommend with good service. The best place to be
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November 2024 by Queen Cathy
Always having a good vibes 🥰
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November 2024 by Joel Kennedy
The wait staff were great, I didn't have to line up much. Problems are the door price - usually $20 to $50, or more. The bigger problem is they force you to coat check - $4 depending on the night. This is a problem for several reasons: if it's a part of your outfit, it should not be considered outerwear; you should not expect everyone to be warm enough; the garment could be a luxury item opening you to libel; stops anyone from taking a smoke break which is technically illegal; and your staff hate this rule and everyone told me it's a rule of "the stupid owner." Listen to your staff, not doing so is why nightclubs fail in byward. Coat check alone means I won't be back. Aside from that the entry is so small that any sort of movement is a nightmare. Music was ok but some artists went off script.
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November 2024 by Guillaume Soulie
This is the worst venue I ever went, the people working there were very mediocre and the owner/manager and his friends were very disrespectful of everyone.
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November 2024 by Kaila MacLeod
Denied me entry for my costume at a literal halloween rave with a costume contest
Genuinely the worst security for a club in ottawa they will scam you, tried to make me pay 2x cost of ticket just to check my costume when i tried to leave they punched me and threw me out on the pavement stay away and save your money
City at Night will cost you less and be 10x better of an experience
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November 2024 by Elizabeth Smith
Terrible venue. My boyfriend and I wasted $300 on “VIP” tickets for Ruger and watered down drinks. The vibe was terrible, the vodka was definitely not 40% alcohol, it was disorganized and chaotic, and I couldn’t even see the performance from upstairs because of how packed it was. They oversold tickets and severely underperformed. We didn’t stay for the “after party” because the vibe was dead and too many people were smoking weed inside. My boyfriend drove all the way from southwestern Ontario just to see Ruger with me at this wack venue. What a waste of time. We were incredibly disappointed. Another weird experience happened here—I’m white, and the staff oddly made me coatcheck my thin coat but let several Black people behind me walk past without doing the same. They then let me have the coat back after my Black boyfriend asked. I understand it’s a Black-centric space, but it’s strange to treat me differently because of my race. I wouldn’t go back, and neither would my boyfriend. It’s sad because Palace seems to be the main venue that Black artists visit while in Ottawa, and we would like to support them if we could, but we could never justify going back here.
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November 2024 by christian mena
The best of the town!!!!!
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November 2024 by H Hunt
Great music! Friendly staff! The best vibes! Will be back again
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November 2024 by Eyra Kob
The PALACE remains the best club in Ottawa. Not to mention the large space, the best concerts are there. the service is impeccable and security is also on point.
