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February 2024 by Chris Woods
Great car wash! Been going for 20 years!. Which we had one in the east end!
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February 2024 by Fred J Priebe
What's there to say you go in with your dirty car and they make it look amazing.. great team of employees keep up the great job ?
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February 2024 by Robert Thomas Moore
The base wash does a good job and includes a quick manual spray of the back of the car at the start and wipe down of the windshield and headlights at the end.I'm usually able to get in and out quickly.
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February 2024 by Marcus
Spent $75 Came to get my truck cleaned there was a small spot on the door that needed to be cleaned I grabbed a cloth to clean the small mark not to disturb the employees working hard on other cars. One of the senior employees grabs the cloth out of my hand and tells me that if I wanted that cleaned it would be $80 more.Considering this business thrives on customer service I was shocked at her response. I've always had great reviews of the business the past 10 years l've been coming and it's sad to see how this business now treats their customers.
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January 2024 by Payton Kubusheskie
Be aware they don’t clean doors anymore for the 46$ service , went in for the inside and out of my car , I got in at 4:50 so yes right before close but regardless , they missed most the interior wipe down of my car and when I asked they said they do not clean the doors and it would cost an additional 80$ to clean the doors?!?! Any time I have gone before the entire inside of my car was done, unfortunate because I have recommended this place to so many but I definitely will no longer be doing that, I had to clean the remainder of my car in there parking lot, not impressed
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January 2024 by H K
I took my car for a wash , I thought they will clean the interior from winter salt as they said , I paid 46$ the car was washed in 10 mins quickly after an hour the water dried all the black rubber mats were white again , the carpet near the gas panel was full of salt.their service is not bad for a regular car wash , but over priced for what you look for when you pay for extra cleaning.Update 2024 : it’s worth taking the membership for winter season it’s around 94$ a month but you get full service in and out , you go everyday if you work/live close.Your car stays clean in and out for the salty winter streets you can cancel the membership after 3 months.
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January 2024 by Simon Gray
Great service
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January 2024 by Ron Coristine
Easy all the way. Prices are pretty good in today's inflationary world. Staff are attentive to their jobs. No waiting in my case.
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January 2024 by Caitlin Honey
I cannot remember the last time I have been so displeased with a service. Although I feel like a Karen, this company does not deserve people’s hard earned money. They did an absolutely terrible job. It was expensive and I sincerely don’t know what they did. I’m guessing they wiped my windows because they’re super streaky, definitely worse on the inside than they were prior to this “cleaning.” Afterwards, I went back and explained my surprise and disappointment. The manager did absolutely nothing and did not seem to care whatsoever, even when I showed him their “work.” Horrific customer service. Plus, I had already cleaned my mats myself beforehand. It took all of 7 minutes (maybe) including the outside wash. I moved to Ottawa from Toronto recently, and generally find ones dollar goes farther here. NOT the case at Tops whatsoever; I would highly recommend NOT wasting your money here.
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December 2023 by Maureen M
My favorite place for seasonal detailing. Affordable and good job done!
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December 2023 by Sport Kids
Overpriced and services need to be improved.
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November 2023 by David B-C
Tops car wash is the best place in Ottawa to get your car detailed, washed, or waxed. The entire team is great. Ivy at reception, Rob managing and Chris and the rest of the team that cleaned my car did an amazing job. Highly recommended. Get your car detailed here!
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November 2023 by Howard Silver
Unfortunately after being a loyal customer for years I have found myself having to look for a new cash wash. I visited Saturday and they missed replacing the drivers side weather tech mat. When I called to inquire the clerk claimed there was no mat in the vehicle upon arrival according to their surveillance, which I know to be false as I'm driving an RS Q8 and I'm very particular with the vehicle. Very frustrating considering there was no follow up. I have since ordered new mats (as you can not purchase single) and will take my business elsewhere.
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October 2023 by George Ross
Had the interior detailing done. Had to bring it back next day. Not worth $120. Just vacuum inside and wipe down. Could have done it myself faster and better. Apparently Ottawa Honda now owns it and it has lost its 1st class quality service. Let's hope they recover unless the strategy is to drive the business into the ground and enlarge the Honda dealership?
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October 2023 by Charlotte Faris
Great work and service. You can watch your car the whole time and watch everyone work hard. They are quick getting your car in and out, how this makes them not perfect. Some dirt spots are missed, but the overall job is well done
