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“Merivale Rd. satellite ..
Friendliest and most organized location I've been to.. I will stick with this location from now on. Good job! And Thanks. C.”
“Fantastic experience with Penske Ottawa location. The staff at the front desk went above and beyond to make sure my husband and I had everything we needed for our rental. We probably asked for 15 different accommodations to our reservation the two gentlemen at the front desk did everything in their power to deliver on every one. Also, they never once seemed annoyed with us, even when I know our requests were a bit much. They delivered on every front. This level customer service was what all Penske locations should strive for. I will 100% use Penske Ottawa truck rental for my future truck rental needs. :D”
“I had a very positive experience renting a 15-foot truck from the U-Haul Britannia. I couldn’t finish my move on time, but late at night, I used the app to extend my rental— with minimum extra charges! It was seamless and gave me real peace of mind. Thanks to their flexibility, I finished my move smoothly. Highly recommend U haul renting and this location!”
“Went above and beyond the call of duty. Uncle Al, Paul and the younger Chinese man, all were more than friendly. They helped me move the items. This is something I would never have thought would happen.
These people deserve a BIG raise. They do more for customer comfort and cost. I will be recommending this location to EVERYONE.
Thanks again Paul, your help was more than appreciated.”
“Abrar Matt and Basem are a wonderful team! Rental agreement was easy
Truck was clean
And afterhours drop off was available
Super satisfied”
9:30AM - 12:30PM
5146 Bank St, Ottawa
Truck Rentals
“I can not say enough about how fantastic Charlotte was to deal with! During a stressful move, she ensured I had the exact truck I needed and made the entire process stress free and effortless! Would highly recommend this location! Bravo on keeping customer service alive and following through!”
“Hello...
I was also with Super Tom on my last few moves. I was always treated as family. His sense of humor is a true beacon of happiness in an otherwise stressful day. Super Tom also has an uncanny way of anticipating needs that exceed expectations and really ease up on the many chores ahead.
I will always be back to Super Tom with my U-Haul needs in the future.
I highly recommend, excellent service and equipment.
A breath of fresh air!
Always thankful to my friend and brother
Super Tom”
“The staff and owner are exceptional. Have been renting for a few years now from them and always great service and their trucks and trailers in good shape. The only issue I have is when returning after hours, the APP doesn't seem to work for Trailers, but I just take PICs and email them. They have never over charged me and seem to be okay with it.”
“Excellent experience at this U-Haul location. Pick-up and drop-off were quick and easy. Nick helped me out and offered friendly, prompt service and took the time to explain everything about the truck for an easy drive. Highly recommend.”
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“vehicles ready for pickup 3 days of rental on my return expecting to utilize a taxi or Uber and I was gladly given the use of a driver to return me to my facility of work with the same band I returned excellent service I thank you Rick professional driver”