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February 2024 by Erin Beaubien
The staff here are always so great! They helped me with a complicated return/exchange with kindness and grace despite their machines acting up. Thank you!
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February 2024 by Michelle Lafleur
Exceptional customer service. Helped me track down a receipt for a warranty claim. They go above and beyond for their customers.
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September 2023 by Brian Jones
Will never shop there again period ...........your employees have attitudes towards customers ...
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March 2023 by Dj Frowen
Wish I would have got the name of the 2 staff members that helped me today! Made a return of a defective jock I thought for sure because of its state and time frame I would not have been able to return it. Not only did they both agree it shouldn't have looked like how it did in the month my husbands had it but they were quick to get it returned and recommend options for him so he can be back on the ice in no time.
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February 2023 by Patrik Eichelberger
Worst customer service I have ever received. Long story short- After a month of them having my racket to be restrung, paying for two sets of strings they were unable to string my badminton racket. I received a $30 Gift certificate that barely covers my cost of the strings and now I have to support them again to use up a gift certificate that I wanted cash back for. They would get 0 stars if that was an option.
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January 2023 by Jes n Jen Edmonstone
No traffic, had what we were looking for. On Sale made it even better!
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September 2022 by Adam Stewart
Personally I love those store for all my name brand cloths.Bike servicing.Sports and rec gear.
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June 2022 by Ty Stephenson
For a company that promotes being LGBTQ friendly and even has a sign out front promoting Pride. I can personally say I was discriminated against by employees and the store manager at this location. The fact they are using pride promotion to gain clout and promote themselves when they n fact ARE NOT and I can prove it with the letter they sent me apologizing on the managers behalf and explaining that he misgendered me and then told other staff at the store I was transgender. Absolutely disgusting behaviour and attitudes from the staff at this store! I would avoid them at all costs and take your sporting needs to another company that doesn’t lie and treat people poorly!
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June 2022 by Jack Nahrgang
My days of pounding the pavement are long gone, but thanks to Bethany, I'm ready for my reincarnation at the Y. She knew her brands, her stock, and I was in and out of the store in no time!
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March 2022 by Linda-anne Bourassa
Thank you Terry! For your great help in finding the right shoe for me. I was wearing the wrong shoe and was experiencing leg pain. If she didn’t ask, care and share her knowledge. I would still be searching for the wrong shoe. She was a big help and my treadmill walking is now enjoyable.
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February 2022 by Lisa McCartney
Sales reps were very helpful and pleasant to speak with. Didn't have to go looking for someone to help me and they weren't pushy. Store is clean and bright. I will recommend Sport Chek to everyone.
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October 2021 by Brosia Simpson
The staff here are amazing! I returned a faded Helly Handson coat that was 2 years old. The amazing staff went out of their way to find my receipt on their system, gave me a refund on the faded coat, and put that toward a replacement coat of the same style and brand. They ordered the new coat as they had none in stock and are shipping it directly to my home so I don’t have to go back to the store. I really appreciate how helpful and understanding they were! 5 stars all around! Thank you so so much!!
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February 2021 by ceelyon rose marjennys cakes
Awesome great customer service was there on june 22 2020, around 1 , purchase 2 pairs of shoes for my grandson. The chap who served us was terrific friendly obliging so glad he was wearing his mask,, a definite asset to sports check . also the cashier ellaena was great