Canadian Tire is a business that has received mixed reviews from its customers. Some customers have had excellent experiences, praising the understanding and excellent service provided by employees such as Shane, Gavin, Conner, and Winter. These employees are described as knowledgeable, kind, and going above and beyond to help customers.
However, one customer had a disappointing experience, where they arrived for a scheduled appointment only to be told there was no appointment, despite having a confirmation text. The customer was frustrated by the nonchalant attitude of the service desk employee, though they did eventually reschedule the service.
Overall, Canadian Tire seems to have a strong team of mechanics who provide great work, but the customer service experience can vary. The business is generally well-regarded, with many customers expressing gratitude for the help they received from specific employees.
Staff are very friendly and an easy store to navigate
September 2026
Shane at the automotive department Parry Sound location was awesome. Very accommodating and informative. Was not charged for balancing tires as it was not could not be done properly because of the bent rim we had. Great experience. Thanks Shane.
February 2026
My issue with purchasing in the other location of Canadian Tire was solved professionally and pretty quickly... Thank you guys.
