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December 2023 by Nedas Forevera Saint
It would be amazing if there was a set price for clothing. I was looking for shirts and I found a decent one but it was tripled in price because it had a brand name. Who prices these? What's the point of thrifting with prices like this?
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November 2023 by K. B
It's WAY overpriced for used and donated items. Second hand stores should be a fraction of the cost of what retail stores sell new. It should be a fun experience finding things. I actually become appalled and angry when going through the racks. It's disgusting. I know I am not the only one. They made the place worse by taking the change rooms out. It was probably just another way to make more profit and use Covid as an excuse.They should use some of the money they make from taking advantage of people and start washing things before putting it out on the floor. Or at least make an effort to make it look presentable.The store stinks.
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November 2023 by Mack Topa
Every time I drop off donations the people are so kind and personable. Great staff & experience!
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October 2023 by Connie Stevens
Prices continue to be too high considering their stock is free. The store is over stocked because I won't pay the prices and so many others.
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September 2023 by Bysonn H
Gone down hill—Very expensive, …and a little bizarre walking in there. Kind of like the twilight zone! ? ??? Gone digital, with one to two cashiers. The day they don’t have a cashier in store I will walk out, as well as a lot of older generation of people. ?
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September 2023 by Victor Janzen
Friendly staff, well organized, you never know what you'll find here!
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September 2023 by Alexis Benoit
I have been a loyal customer of value village Pembroke since they opened many years ago. I always appreciate how organized and tidy the store is. I have only had positive experiences here and I continue to shop at value village Pembroke frequently.
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September 2023 by Talia Greer
Poor customer service from one of the managers, rude annd unprofessional. Inappropriate behaviour especially in front of a child. Over priced items that were donated. No exchanges or returns and not allowed to make sure anything works. Will no longer be shopping or donating to this poor excuse of a second hand store.
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September 2023 by Evie HP
This is a basic Value Village. The clothing is over priced for the area as you find new clothing at the near by Winners, Sports Check, Walmart etc for better prices and quality. If you love treasure hunting, it's still good for this. Other interesting items can be found at good prices plus vintage items. Staff, especiallyTony are amazing. Lots of free parking.
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August 2023 by Derrick Chaput
Appears that nothing is cleaned before being put on the shelves. A coffee cup had an obvious coffee stain all over it. Store also feels very dirty. The odd good deal here, but mostly barely a deal for someone else's junk.
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July 2023 by Colette Testa
I always enjoy going to a Value Village both to donate and purchase items always, good selection. Staff are always helpful and professional when assisting clients
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July 2023 by Anne Vermeyden
This value village always seems to have weird treasures that you would not come across in southern Ontario. This region truly has a unique culture. If you are looking for catholic themed items you are going to find luck. If you are looking for military themed items you are also going to find luck. I’m usually hunting for cat stuff hahah. Have fun thrifting!
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June 2023 by Curt Stroud
Great store but its prices are getting up there over the years
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June 2023 by Barb Dojczman
I only drop off used clothes. I don't buy anything because it is too expensive, I can get brand new cheaper. Also, the store has a terrible smell, I want to vomit.
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April 2023 by Alia Scollon
Pretty good for a second hand store.tje store itself was very tidy and neat. I'm surprised quite a few of the items I picked up were kinda gross and still filthy (hand sanitizer is a necessity). Although we did find some great stuff! I will definitely have to stop back in, I already bragged to my family about my nostalgic find!
