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February 2024 by David Pond
Consistently good service. Non predatory business practices.
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October 2023 by Kurtis Jackson
It is a busy shop, but my appointment was exactly when scheduled, and the work was completed as expected. Very reasonable shop rates for the quality work and skill of the Techs.
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May 2023 by Tammy Gamble
Randy is a genius! Thanks again for fixing our "bug" in the Porsche.
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May 2023 by Dora Church
RLA is a wonderful place to take your car. They are professional, thorough, knowledgeable, and friendly. We have been taking our cars there for years and are very satisfied with the service.
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March 2023 by Leigh Graham
5 stars for communication, service level, response time, budget, the whole works. Very happy & very impressed. Managed a very difficult issue with a 2014 BMW 335 when others had ignored or misdiagnosed. Will return.
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October 2022 by Natalie Nadeau
Their bill came in to half of what the dealer wanted and they were honest and said that some things the dealer said we should change was not needed. A honest mechanic!!!!
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August 2022 by Terry Kimmel
Friendly, honest and fair service. I have an older vehicle and Randy and his staff know how to treat her.
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June 2022 by Vince Jacob
Awesome service and very competent.Clean professional garage!Would highly recommend for your German cars!
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February 2022 by Rock Allen (rockford files inc.)
grab a seat, this may take a while....the last repair shop required two extra visits and Uber twice costing approx. 180 bucks! 3rd time I was in Florida staring at yet another oil leak in the same place that was repaired twice already.A few years ago, I purchased a classic BMW from James and it's quite obvious we have a mutual connection to BMW, especially since we both owned a 135i. Figured it would be worth the 50 min. drive since I am in the Ottawa area and that it was...being in the presence of a mechanic and not feeling like you are being taken advantage of is a beautiful thing. An oil leak that will take approx. 200 bucks and not having to replace my brakes right away is a lottery win for me! fyi, the last oil leak was a 1300.00 bill and now I wonder if it required that much work.As long as I am within 100 km of RLA or farther if it's a bigger job, I would definitely recommend this garage....Services: Brakes
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November 2021 by Penny Shantz
I can’t thank Randy and his staff enough for the repairs they made to my vehicle. Far from home and on a timeline, Randy was able to source a part and expedite service to get me on the road again quickly. His pricing is fair and reasonable, his competence remarkable and his honesty is commendable. I highly recommend Randy Lentz Automotive and I’d give more stars if I could. Thanks again!
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November 2021 by phantom bros
Didn't even look at my car or take it for a test drive like they said after I told them what was wrong they just said it fine and nothing was wrong but still had a grinding sound coming from my yranny when I picked it up.. very unprofessional
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November 2021 by Ashwini Raina
Friendly service but more important, very competent! My BMW 328i with over 340,000 kms is kept going by these guys!
