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February 2024 by Komalpreet Kaur
Should not even give 1 star. Waited in a line for more than half an hour for a 2 min work and missed my bus due to people not willing to help.
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February 2024 by sherry crawford
20 min lineup friday afternoon? Not cool!
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November 2023 by omem1684
If you enjoy being treated like royalty visit TD Bank at 1096 St.W. Lansdowne, Peterborough. This is my go-to location, where I exchange a roll of toonies and loonies six days a week. (I collect coins) The customer service at this branch goes above and beyond, and I would like to extend a special thank you to Lindsay, Melisha, Samron and Cindy.
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October 2023 by Phil Canuel
Closed on Sunday. No access to the ATM... Forcing people to spend money to withdrawal from other machines. Useless F^@$&!
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August 2023 by Nayomi Fernando
I just visited this branch about 15 minutes ago to get a new debit card as mine was expired. The lady who helped me was very rude. Firstly, she didnt greet me and her tone was passive aggressive. She asked me alot of security questions and verified my ID and other credit card( as expected) but when she asked me a very specific question related to a transaction I didn’t remember the exact amount so I logged into my easy web on my phone to answer. She said you shouldnt have to look it up u should know the answer in a very condescending way. I told her I dont keep track of the exact amount and I didn't realize I was not allowed to look at my own account. The whole experience was lacking in customer service. Ive never had such a bad experience at a TD branch before, safe to say I will never visit this branch again. Next time I come in I will be sure to memorize all the transactions on 4 of my accounts.
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August 2023 by Debby Whittern
I hate that I can't use the ATM after hours! Figure a way to fix this! I can't open an account unless I make an appointment. I know what I want but 2 wks down the road I can do it. Looking into other banks.
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August 2023 by Ashleigh Larocque
What bank closes their ATMs outside of business hours? Is Peterborough that untrustworthy?
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July 2023 by sharon english
WHY has TD NOT address access to ATM 's after hours?I think your customers deserve answers.Extremely frustrating
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July 2023 by Glen Conley
Nothing but problems since the George St. branch closed. Too many to list here but I'm about ready to switch banks altogether.
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March 2023 by Jake Jake
I like this branch they're easy to work with fast the only complaint I have is the ATMs after hours besides that great staff
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February 2023 by Sthefanya Quiñones Salazar
Yesterday I visited this branch and I don't remember the girl's name but she treated me very well and was super friendly
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January 2023 by Andrew Fraser
floors were quite wet and dirty from the recent weather but otherwise clean and well-lit for customers at ATM or teller
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January 2023 by Rob
Very bad customer service here, 6 people in line 1 person on the till and 1 person standing there watching us do nothing... we all pay bank fees we shouldnt have to wait in line for 20 minutes to deal with our bank. Pathetic
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December 2022 by Katharine LeClair
ATMs not accessible after hours?! Only in the North end of town?! Closed early due to storm Dec. 23rd, understandable. Dec. 24th (Everything open, roads cleared) Website, phone, sign all said 9-4pm. Came at 2pm, had important banking to do before it would be closed for 3 days. Closed. As was Monaghan Rd. Why?! ?
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December 2022 by Christian Moes
TD first closed my home branch (Downtown), making me go to this one, then they closed the ATM after hours (what happened to open late?) and need to go all the way to the north end, meaning I would need to pay for a bus, transfer, and spend an hour plus just to make a deposit, its like they dont want my money or care about me as a customer. Planning on switching banks. TD has been getting worse and worse. And before TD responds, I have contacted your support/feedback email and got no response, just fix the problem already.
