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February 2024 by Kosta Tzirivilas
Had an amazing experience at Acura Pickering. Bindan and the rest of the team including Jim and Syd were awesome to deal with. Bindan was very helpful in explaining everything on the driving experience performance and technology with the TLX. I’ve visited many dealers the last few months to pick up the right car and decided on the TLX Type S If you’re looking for that new car experience, visit Acura Pickering.
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February 2024 by SOMETHING vs SOMETHING Prathiksha Vasanthan
We got our Acura MDX today from Acura Pickering. Mr. Bindan Mohan was our sales representative and he was really impressed with his customer service. He has wide knowledge about the car and explained pros and con's which are really helpful. We wish him well and highly recommended. Thanks Bindan
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February 2024 by C. W.
I will not be going back to this location for two reasons. The first has to do with my brakes. I was there about 6 weeks ago and had my brakes done. When I got my car back, the brakes didn’t feelany different whatsoever, but I would have been late for work, so I left. I also trusted that they did their job. A couple weeks after, I started hearing my brakes squeak when I’d hit it, and now I’m hearing it squeak all the time! The second reason is that they said they found a nail in my tire and that my tire could not be patched up. The location of the nail was located where any nail would be if you were to run it over. I’ve run over a nail before and never had to replace the entire tire. My tire issue was very unsettling, so I called up the dealer days after and asked them to send me a picture of the nail in my tire. The picture that they initially showed me when I picked up my car and the one they emailed me was completely different. The nail was not in the same spot. Although this is the closest location to me I cannot trust them and for that reason I won’t be going back.
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February 2024 by Sameera Bandara
We've had the pleasure of working with Acura Pickering & Formula Honda, and I can confidently say that their service is top-notch. From the moment we walked in, we were greeted with warmth and professionalism. The staff is knowledgeable, attentive, and always willing to go the extra mile to ensure a positive customer experience.Whether it's sales, service, or maintenance, the team at Acura Pickering & Formula Honda consistently provides exceptional service. They take the time to understand my needs and preferences and offer personalized solutions. Plus, the dealership's atmosphere is welcoming and comfortable, making every visit a pleasant one.Overall, I highly recommend Acura Pickering & Formula Honda to anyone looking for a reliable and customer-focused dealership. They truly set the standard for excellence in the automotive industry. Thank You Jim, Shaan (Formula Honda), Syd, Terry and Laksith for all the support given.Contact Laksith Alexander, Brand Ambassador for Exceptional Service Every Time!
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February 2024 by Shehan Madu
We recently visited the Acura dealership and purchased our first Acura RDX A-Spec ,was thoroughly impressed by the exceptional customer service provided. Throughout the purchasing process, they were transparent and patient, ensuring we felt comfortable every step of the way. We highly recommend this dealership to anyone in search of a seamless and enjoyable car-buying experience. Thank you to the entire team at Acura Pickering for their professionalism and outstanding service! Specially manager Jim and Brand ambassador Laksith.
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February 2024 by Joy Czerniak
I had called to inquire about a used vehicle that was listed on their website, but had no price listed.I was greeted by the general sales manager, Jim Vasilevski, which I figured was a good thing. Immediately he was very rude and had no interest in talking.I ask about said vehicle and what price they would be asking for it, and a few other questions. I was answered with, "well what do you wana pay for it?!" "Thats a stupid question to ask" "Well if your not willing to pay 30k for it, Ill just auction it off" and basically hung up.Could have just said 30k at the start no?Anyways. I've never been to this dealership and now I never will. I dont even live in the area. It was a fairly rare vehicle, they aquired, and I was a serious buyer.If this is how the general sales manager behaves, I can't imagine anyone under his authority is much better.If you can stay away from Pickering Acura, Id suggest it.
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January 2024 by Gary Parmar
I recently had the pleasure of working with Laksith Alexander at Acura Pickering and I cannot express how impressed I am with his exceptional service.He went above and beyond to answer all my questions and address any concerns I had. What sets Laksith apart is his genuine dedication to customer satisfaction. He guided me through the entire process, from selecting the right model to explaining leasing/financing options, making the entire experience seamless and stress-free. His transparency and honesty were refreshing, creating a high level of trust.Not only did Laksith make sure I was comfortable with my purchase, but he also followed up after the sale to ensure everything was to my satisfaction. This level of commitment to customer service is truly commendable.If you're in the market for a new vehicle and want a brand ambassador who combines expertise, honesty, and a customer-centric approach, I highly recommend Laksith Alexander. My overall experience with him was outstanding, and I am now a proud owner of a fantastic car thanks to his efforts.
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January 2024 by Wahid Khan
The service team is amazing. They go above and beyond to help you and get you back on the road.
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January 2024 by Harry Leung
We just purchased a used 2018 Smart fortwo EV, price was excellent and service was great. Definitely recommended to check them out.
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January 2024 by Taahaa Shams
Wanted to take a moment to say a big thank you to Sohail and team, amazing class and professionalism, beats all other Acura dealerships!
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January 2024 by Nathalie Gans
Bindan Mohan was very helpful and thorough
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December 2023 by Shelley Robertson-Mapp
Binding was the best!!Thanks Acura Pickering
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December 2023 by Deb Gamble
Always a great experience here. Sales person Laksith (Lak) Alexander is very knowledgeable and helpful. Would totally recommend.
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December 2023 by Ezaat Johaadien
I have been bringing my 04 Acura EL here for quite some time now and the service has always been great. Keep up the good work everyone!
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December 2023 by Shazleen Khushal
Laksith, excellent job. We are happy with the service.