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October 2024 by dilli babu
Jaime is very helpful, she had a good smile on her face and guided me with everything that is required for a new born. Thank you Jaime
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September 2024 by Zeenat Kakakhel
As much as i love babies R us, and we loved our purchase of baby car seat and stroller travel system But when it came to the swag bag….
I got expired stuff in the swag bag. Like i love the concept of swag bag and its an amazing initiative and idea but… why give away expired wipes and expired creams which if some parents dont check can be used on babies… and baby skin is sensitive. Really disappointed! 😔
Also, its not only my experience with pickering Babies R us, its the same in Alberta Babies R us and at Vaughan mills section too. My friend who is also an expecting and I both have had this experience. 😔😔
2022 and 2023 expired stuff for a baby?😔 i am a social media influencer as well, i just wanted to somehow… tell people where they can test items before buying more … like babies R us and all.. but well.. will be sharing such info.. which might not serve any purpose.
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August 2024 by Alisa Lewis.
Great customer service for baby registry set up, especially teaching and demonstrating strollers.
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June 2024 by Cassidy Lakhan
Sandra made shopping for a registry so easy. She was extremely knowledgeable about all strollers, which as first time parents is really overwhelming. Sandra is an expert! Thank you Sandra! This location is always clean and organized, even when busy.
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May 2024 by PeterBassist Eratostene
The staff was helpful and the selection was decent. Showed up 15 minutes before closing on a Sunday and the staff was still willing to help!
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March 2024 by C G
Sent me a broken and defective stroller travel system, but won't allow me to return or exchange (even though we contacted them as soon as we opened the box). Told me there was nothing I could do except buy it again....!? Also, I tried posting a 1 star rating for the product on their website and they blocked me.
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November 2023 by Mclaren
Do not recommend doing your baby registry with Toyrus/babyrus... They never send you a gift basket. Also your ability to exchange or return an item is contigent your family and friends give you a receipt. No receipt no assistance.... The staff is nice but the company as a whole is disappointing and won't be recommending or using again for anyone's registry.
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November 2023 by raquel mclaren
Do not recommend doing your baby registry with Toyrus/babyrus... They never send you a gift basket. Also your ability to exchange or return an item is contigent your family and friends give you a receipt. No receipt no assistance.... The staff is nice but the company as a whole is disappointing and won't be recommending or using again for anyone's registry.
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April 2023 by Danielle D
I absolutely love this location.
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May 2022 by Lea DeFuq
I came to this location from Mississauga to meet my friend who helped me start my baby registry. I had to wait over ten minutes to get a gun. Then later I realized nothing in the registry saved and was so upset! Horrible experience for a hormonal pregnant female, I was so frustrated I even cried. When I complained online all they offered was for me to go back to the same store to do my registry again! No compensation for my time and energy. I got a $25 coupon when starting my registry that expired within a month. My mind being everywhere, like many pregnant women, I didn’t even get a chance to use it! I asked for it again on the customer chat and they wouldn’t send me another, even after I told them about my first horrible experience. Also the R Club coupon for 10% never came and I had to complain about that, and the 15% off coupon too I never received. This chain just feels like a scam, and all I encountered was problem after problem. I do not recommend for baby registry at all. You’re better off using Amazon. So much for “making it easier” for pregnant customers, all I got was extra stress!
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February 2022 by Shawn Rajah
Sandra was very friendly and knowledgeable. She took her time and helped my wife and myself. She educated us on a variety of essential baby items. Thank you
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December 2021 by melody pearce
Awesome customer service & helpful staff. Quick curbside pickup ordering process during COVID lockdown.
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December 2021 by Zuhal Yusuf
The customer service is so rude they are looking for an excuse in returning because they don't want to give money back they just give a store credit.
