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October 2023 by Ouliana Jitkova
Very helpful. Huge selection. Definitely will be back.
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October 2023 by Daria Chaiun
Love this place, great prices and customer service ?
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July 2023 by Rachel Alexandra
Good selection and reasonable prices. The employees were friendly and helpful. Went there (not right before the closing time) and had a great experience.
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May 2023 by Cee P
I understand it was 5 minutes till close but I just wanted one item and instead of the lady telling me it was closed she locked the door in my face and ignored me and let other people out. A simple I’m so sorry but we are closing would’ve been nice. That’s why I don’t come here their selection sucks.
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March 2023 by Cin Dy
Went there today for the first time to look around, huge selection on hair wigs, hair extensions and wefts, different brands such as European, Remy, and Yaki brands maybe even more available. Decently priced too.Customer service was on-point from 3 ladies working there.It was a one-stop shop, they have hair care, make-up, lashes, nails, hair masks etc...I can keep going on, everything is affordable.I will be back for more.Thank you.
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January 2023 by Ro O'Neill
Pleasant, helpful, staff. I was able to find a product that was difficult to find elsewhere.
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October 2022 by D Wil
Great place to get your beauty supplies. They are very affordable and have a wide selection.
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October 2022 by Mo. cisse
Terrible and Terrible customer services on the Phone, two people we spoke to are rude, the black lady and the black dude, who identify himself as the owner of the store.We purchase hair extension today, Jan 06, 2021, they charge my daughter incorrect products , we wanted X Pression 42 inch $2.99 but they give my daughter Xpression 52 inch $7.99, and 10 minutes later we were at the plaza we call them to exchange to what my daughter wantedthey refused. I do not recommend this store to anyone, they are rude and cheaters, they just wanted to make money any way possible.if I could give them zero start I would have.
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September 2022 by Leia Wesley
By law, these people are required to have a public washroom. My 3 year old had to use the washroom and I was told that she could use their private one. The Asian man said sorry, he is not sorry. How can these people let a child suffer?! I will not shop here again. I will make sure to use my credit and that’s it. Disgusting.
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August 2022 by Nicollette Gooding
The selection is small and their hours aren’t correct. For folks traveling long distances, having truthful business hours posted would be helpful. Arrived at 8:20 pm one night to be rushed out by 8:30 pm. They close at 8:30 pm Monday to Friday while their hours state 9:00 pm.
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August 2022 by Shannon V
Lots and lots of options for hair extensions and wigs. You'll also find hair accessories, shampoo, hair styling products, makeup and so much more. Lots of parking and can be found in the McDonald's/ Pacific Market mall.
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July 2022 by Naira Harutyunyan
The worst customer service ever, the online says it’s open till 9 and you reach there 8:45, they close the door 15 min early and don’t even let you in, you ask for manager no one comes out and right at 9 the staff leaves the store and tells 3 loyal customers that their store is officially closes at 8:45 that they forgot to change it online, but door sign also said closes at 9. Well definitely after this incident they lost 3 customers . Same on them
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July 2022 by Don't Matter
Whoever sees “Family Ties & Catherine Balgrove” review should know it’s the same person on those accounts and she stole property from the store when she didn’t get her way in those false claims she’s made against the store. She made a scene and lied about her identity because she found a receipt from November and thought she could get some money out of it. Don’t believe everything you read.
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May 2022 by Dayven Scott
Totally frustrated with Management, store hours are false. Closes at 9 pm and at 8:32 pm, doors locked. Staff was inside. No customers.Do not support this business because they don't respect the clients time. This is my 3rd time being locked out. Enough is enough.
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April 2022 by Sabrina Sosa
I’m never coming back to the store again. On google their store hours say they close at 7 pm therefore I came at 6:38 pm thinking I could get what I needed. At 6:47 pm a man starting yelling at me telling me to cash out and I explained I wasn’t ready yet. He lied about his POS system automatically closing at 6:45 pm and by the end of talking to him, I left the things I had already picked because I’m not spending money where the staff is telling me I have 30 seconds to buy something or I’m getting nothing at all. Rude and unprofessional!! Change your store hours and staff if they don’t want to stay until closing. I can see by the reviews that this has been an issue for other people as well.
