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October 2024 by Fizza Naqvi
I had an issue with a purchase at Hudson’s Bay, and Mike, the manager, was very helpful. He listened to my concerns, addressed the issue promptly, and made sure everything was sorted out smoothly. His professionalism and quick response were much appreciated.
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October 2024 by Justin Leroux
Excellent
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October 2024 by John Patitsas
Nice store
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September 2024 by Farah A.
I am an online shopper so this is the location I use for returns if any. Very pleasant experiences each time. Their staff don't throw attitude or make a fuss for online returns. They are friendly and very efficient. Love this spacious location and staff ❤
Updated review as of August 30, 2024 - I wanted to write yet another review 4 years after I left my first review above. This store still remains the best location for me as the staff are super courteous! Today Joelle from the jewellery section made my day by solving a rewards points issue for me and she not only gave me the phone number of the rewards card contact centre but also wrote down all the details on how to get the issue sorted out. Thank you Joelle and thank you Hudson's Bay, Pickering; my favourite Bay location of all!
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September 2024 by Simone H
Please do better and repair your washroom. This isn't the same Bay I use to shop at growing up.
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September 2024 by saffiredragon1
Consistently disappointing experience every time I come here. Very limited selection of watches, men's formal dress shirts, perfumes etc. The limited watch displays had banners saying to check the online store to see more availability. If I wanted to buy watches online I wouldn't bother coming in store. And if I am purchasing watches online I am not likely to purchase from Hudson's Bay where everything is at a premium anyway. I come here to view items in person, however there are not many items to view. Additionally half the lights were off, it was understaffed, and washrooms were run down. Go elsewhere for a better shopping experience.
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September 2024 by Jason Donovan
UPDATE 2024: The general state of repair has continued to decline! They have tape holding down carpet and so many tiles are broken.
The general disrepair of this store is disgusting. The carpet torn and held together with duct tape, the tiles are cracked and broken, the ceiling tile is dirty.
Seems that the US owners don't care about the appearance of this location.
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August 2024 by David
It is a very small store with little choice or selection. The store lacks staff and the prices are through the roof. I was looking for a short sleeve buttoned shirt. I could not find one in the entire store. Waste of my time. This store should be closed. Bad service and rude employees.
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August 2024 by Craig Magee
I wish it was still owned by a Canadian company
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August 2024 by Wahab Khan
Amazing service from Jioti. Took the time to neatly cover a white shirt.
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August 2024 by Ice Cake
I found what I was looking for,with great help from the ladies
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August 2024 by Anthony Bennett
Very overpriced merchandise,
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July 2024 by Chi Poon
System failure and closed on Tuesday.
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July 2024 by TP G.
The Bay has great quality, sometimes they are pricey thou. Wait for their sales,which are generally good. It does seem that they have cut their sales staff. Hard to find sales clerk, they are all at cash.
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June 2024 by Achu Mayan
Quality items available. Not as much as the one in STC but still pretty good. Wish sales rep were more helpful in men’s section.
