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October 2024 by Tamara David
This shop has truly one of the best customer service I've experienced. Fran (hope I spelled that right) was so kind, welcoming, and educated. She was able to answer all my questions, recommend products, inform me about future launches, and above all made my experience incredibly special. I left the store with the biggest smile. I will definitely be coming again.
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October 2024 by Kay
Mariah was an amazing help!!! She is very knowledgeable and informative. I will be going back to buy more products. Thank youu!!!
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October 2024 by Oh_Ontario
Absolutely amazing staff their TMNT set has some outstanding scents, but I have to say the sticky dates line is out of this world. The staff on shift where Dee, Maddie, Meraya and Tai they were all amazing and even worked as a team to help me get all my items :)
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September 2024 by Seanna Bootan
I always knew of lush, but was never crazy about it. After coming in a few times, I’ve grown to love the products and the staff in this particular location. I absolutely love the energy the staff brings in toward customers. They truly make you feel good in your own skin, and go above and beyond to help you find products that are suited for you. I went to an event this past Sunday, and I can truly say that I feel I’ve built amazing relationships the staff, and found products that work wonderfully for my skin and hair (not to mention the body sprays omg). I look forward to coming back soon!!
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September 2024 by Denisha Bipat
I've been a lush fan for years, after attending their skin care party in store I was not only made to feel part of the lush family but the overall experience was amazing! The workers were so welcoming and were very well informed! The instore experience is like no other I really recommend going in person for the full effect!
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September 2024 by Jazz Zazz
Left lush SOBBING because of the kindness I was shown by Debra?, she was super amazing and kind and I've truely never met another person like her. She was not only educated on lush products but also life and offered her support when she didn't need to. She told me her main store that she works at is Oshawa Center and I honestly hope she has the most amazing life and shines as bright as the stars?????❤️
( I apologise if I got her name wrong)
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September 2024 by Charlene
Simran was such a pleasant associate during our impromptu visit to the store. She explained what each product was made of and took the time to learn what each of my kids liked. Will be returning after a quick intro to other fun products in store. Thank you for making our visit fun!!
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September 2024 by Amrit Parmar
Stop going up to customers and bothering them when they are clearly on the phone or preoccupied while shopping. If I need help, I’ll ask. I would understand if they approached me while I wasn’t on the phone. I left the store because the lady was annoying me and interrupting my phone call while I was looking at masks.
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September 2024 by Shahzadi Akhtar
I don't know if this lady is the manager or not but she needs to be coached on how to greet customers. She was extremely rude and kept passing passive aggressive comments at us saying that this is a business, if you are here you have to buy something and not just browse. My three year old just wanted to use the sample soap and dip her hands in the water bowl- which she let us but she made us feel very uncomfortable with her comments. My sister was looking forward to buying some bath bombs but her stinky attitude made us leave. Never going back there again.
She has blonde hair, in her 50's or 60's.
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August 2024 by Angela DaRocha
Thank you to the Lush team in Pickering!!
I was dealing with something and their recommendation for products that had Tea Tree oil truly helped my skin heal naturally.
You're the best and Thank you!! ?
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August 2024 by Deanna Sills
Had an amazing time at lush! The staff is super friendly and kind!
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May 2024 by Devi Persaud
Simran, and Ty were exceptionally helpful during our journey thru lush products. Very helpful and spent time to inform us about our choices. Amazing experience and will come again! Thank you so much !
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April 2024 by nicole Taylor
Amir and Ty were so sweet and helpful!! I walked in and was instantly greeted by the both of them. Amir approached me right away and walked me through all the gift options. He was very patient with me and genuinely very pleasant to be around. Thank you again!!
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April 2024 by Drew Munroe
Great stuff
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February 2024 by Aysha A
Simran was the best! So thoughtful and her energy is amazing. Best customer service in a Lush ever ?