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May 2024 by Siva U. Shankar
Very nice experience.
Went for a tool rental, which is free!! Except for a rental deposit. Though deposit is a little higher side, but good service for a diy person.
Service staff are very knowledgeable and enthusiastic.
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February 2024 by Randizzle
Terrible experience. Spoke with a rep at 8am asking about the battery testing they offer. He said it's no problem and a quick check takes only a few mins. I specifically said I'll come now before it gets busy and was told it was no problem. I go to the store 40 mins later (840am) to be told they don't do these services until after 10am. First, why not say this knowing I said I would come by right away. Second, if it takes a couple minutes just run out and do it since you already wasted my time driving to your store without telling me ahead that you don't do it until 10am.
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November 2023 by Alex Cermeno
great parts and customer service
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October 2023 by Kael Barnett
I went here to get a brake light for my corolla. The gentleman James helped me from start to finish was so genuine and kind amazing experience here. Thanks James!
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October 2023 by B G
At first, I didn't believe it when a friend told me that this place is owned by Canadian Tire. After speaking to staff, it erased all doubt.
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September 2023 by Tyler Richardson
Very helpful staff, they loaned me an expensive tool at no cost to me. No need to go anywhere else for parts or tools
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August 2023 by Upon Sunnah
Had an amazing customer service at the store with employee Rabiul. Came to pickup engine oil and filters and he went above and beyond to help me find it and also explained the current promos at the store. Will definitely come back!
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August 2023 by Ironbudha 721
I waited for 15 minutes in line, lady employee finished with customers, just to start something else, while I was still waiting there. She was too busy to help me. 4 employees with only 1 helping customers. The rest are too busy to help. Terrible customer service. Never go back again. Pickering location BTW.
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August 2023 by Logan Hayward
Worst part source I've ever been to, called on the phone an hour in advance for an oil drain plug and was told that they had it stock, so I asked for one to be set aside for me, i was told no problem and whomever i spoke to on the phone proceeded to take my information, After driving from markham to Pickering and waiting in the store fro 35 minutes to my suprise i was told that they don't have one in stock. Go to any other part source, they employ insincere and underqualifed staff. They say " the parts the pros the price" but i didn't see the parts, and I didn't see the pros ?♂️
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June 2023 by Zack
Clearly is no requirements to work at this store as they have delivery drivers who do not know how to drive or follow the rules of the road. Would never trust someone working here, delivery or behind the counter
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April 2023 by Vian Persad
Misleading and waste of time.Website clearly states they will price match with *any* local competitor but after driving there, their employee’s refuse to price match with Walmart. However they did state that Canadian Tire was fine. When argued that Walmart should be included with the *any* local competitor they then tried to argue that the product was different (which it was not and their argument was disproved), then they tried to argue that they will not price match it because Pickering Walmart is sold out of the product (nowhere does it state that the item must be currently in stock + not to mention Scarborough which is within their 20km radius as stated by the employee for local stores did have 6 in stock).TLDR; Literally tried to use any possible argument to deny the price match for no valid reason.
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March 2023 by Nizam Mohamed
Service was ok but false information the Clark giving..
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November 2022 by Carolyn Wells
Great customer service
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November 2022 by Joey Special
Why is the key machine always broken?
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November 2022 by Larry Downey
Good service staff very helpful