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February 2024 by Nobelium
I bought my RAV4 from Aisha at Pickering Toyota and am very pleased with how the whole transaction went! She worked hard to find me the model I wanted and got me a very good deal on my trade in. Thank you Aisha for taking the time to explain the features to me and for walking me through the whole process and making sure this purchase was a wonderful experience. I’m very satisfied and will definitely recommend her along with this dealership to others!
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February 2024 by aj kumar
Recent visit to showroom to buy a new vehicle was a bad experience. Product advisors could be seen chatting and hardly gave attention or approached to help make decision or show vehicle. Apparently ,Toyota brand’s popularity sells their vehicles . Customer service is not their priority. ‘Will not visit the dealership in future.
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February 2024 by Hadeer Bni
Amazing service. Drew is great he helped us finding the car we were looking for. Definitely recommend Toyota pickering and Drew would never disappoint!
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February 2024 by Shiyamala Mahindan
Excellent customer service ? ? ? ? ? ?
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February 2024 by rahmatullah nafay
I highly recommend IDREES at Pickering Toyota for his outstanding service. He is attentive, professional, and ensures all needs are met. You won't be disappointed with his assistance.♥️
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February 2024 by Alex
I've been a regular client of Pickering Toyota Service for over 20 years. I have noticed that their Service Manager and Service Advisors have all changed recently and the new group love to run up the repair prices. I was recently quoted $2500 to replace suspension items with aftermarket parts from Partsource that my mechanic did for about $1500 less. I get that dealerships could have more overhead and their Service Advisors are largely commission based, but you can't be charging more than 2x to repair a vehicle with the EXACT same parts. There is a reason they are called Stealerships for poor customer tactics like this. Folks, find a reputable mechanic, and the money you save will let you take a holiday instead of paying the Stealership mechanics to do so!
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February 2024 by J W
Nic the finance manager was extremely helpful and kind. Bought a car private sale, not even from their dealership BUT he was still extremely accommodating in helping me understand the extended warranty packages and services the vehicle came with. Helped me a lot when he didn’t have to. Parts dept was also helpful.
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February 2024 by Jennifer Goncalves
Second vehicle bought here. Alan is wonderful and so easy to work with. Will be back for our 3rd vehicle!
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February 2024 by Andrew Lowe
I highly recommend Pickering Toyota after my recent purchase of our 2023 Toyota Corolla Cross which is a fantastic vehicle. From the moment I met with Salesperson Jalal for a test drive, he answered all my initial questions about the vehicle expertly and verified a few other questions of the vehicles features as we went along. After going on a road test of the vehicle and feeling confident it met my needs to go ahead with a sale, Jalal was most helpful through the process of trading in my old vehicle, going over the finances to purchase my Cross and putting us with business manager Marty who more than exceeded our expectations with a longer warranty and added aesthetics and protection of the vehicle's paint and interior. We also spoke with the Dealership Manager Angelo who helped with the addition of a second remote which is on back order and he was most helpful and receptive. Through the whole process Jalal was truly the best at making us feel comfortable in our decision and was a pleasure to work with on the purchase of the vehicle. I will definitely recommend anyone on the market for a Toyota to visit Jalal and the team at Pickering Toyota. Thank you all for a wonderful experience!
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February 2024 by Daniel Too
Thanks Nick for your great service. Advocated on my behalf and helped me get a refund quickly for an accounting problem.
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February 2024 by Paula Ironside
I have used this dealership for most of my service on my 2016 Toyota but the aggressive approach to getting me to spend thousands of dollars today had me walking straight out of the door. If you are offering a fair, necessary, competitive price to your service these tactics are not necessary. I’m frustrated and disappointed.Update: I did contact the service manager with no reply.
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February 2024 by Asif Mohammad
Tamin and Jhon r amazing people always give me good deals
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February 2024 by Eddy Younis
Not the right place to buy a used car from.
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February 2024 by And L
I met Idrees back in December to inquire about a new car delivery time as it was time to let go of my 2003 Corolla and needed to understand all the backlog I have been hearing from other people.Idrees has informed of the timeline and his calm professional approach gave me a full confidence to deal with him on new RAV4 purchase. Papers were signed within 3 days and car was actually delivered much sooner than expected. Idrees took time to go over all the features on the car which I find extremely helpful as I jumped from 2003 Corolla to 2024 RAV4.I am pleased with the service Idrees provided and am also with the new car. Thank you Pickering Toyota and Idrees
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February 2024 by Neil Dalgarno
Once again we experienced outstanding customer service at Pickering Toyota when we purchased a new vehicle. Our sales person, Alan and the entire staff should be complimented.
