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September 2023 by nafisa k
Very disappointed , my $10 bonus cards expired yesterday , beware it’s such a fine print for expiry they didn’t take for 1 day expiry over ! If it was one month over I would understand .
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September 2023 by Erosha Amendra
I frequent Shoppers regularly to utilize their Canada Post services. On this occasion, I noticed the sign indicating "closed, will return," but unfortunately, the employee did not return at the specified time. Despite this, once they were back from their break, they efficiently attended to the line that had formed. I found the employee to be friendly and approachable.
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September 2023 by malee perera
I went to the store this morning, WoW I got a wonderful customer service. I wanted to buy a ice pack, I selected one asking pharmacy, but the wonderful cashier gave the correct ice pack for me. It was a great customer service. I appreciated and god bless her. Unfortunately I forgot her name. Thank you.
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May 2023 by Carmen Wright
I had gotten a PC gift card and was not able to use it at the Shoppers but it took another store to show me that Shoppers was not included on the logos listed on the card. If the manager had taken time to explain this then it would have been a better experience.
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March 2023 by Susan Jones
Pharmacy staff are always friendly and very helpful.
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February 2023 by Lindsay Bruinsma
I attempted to have my monthly injection completed here. The owner of the pharmacy told me I could not use the room available to have my nurse administer the injection. I have had this done multiple times and I’m not sure why- after spending hundreds of dollars a month here in medications and supplies, a public room can not be used for medical purposes. Very disappointed and will be moving pharmacies to a more convenient and accommodating location.
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November 2022 by Pankaj Patel
We book appointments online through text message received from Shoppers Drug mart. We book it for Oct 31st, 8 pm. We were on time over there. Even though we have filled up all information through their forms, they gave a form again to fill it up. We asked, you may have that information which we have filled it up. Then after couple minutes, they told us, don't need to fill up form, that was fine. Even though, we had confirmations for 2 persons, they gave flu shot for 1 person only. They didn't honour confirmations given by Shoppers Drug mart. Waste of our time and gas.
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August 2022 by Tiffany Christina
Pharmacist gives inappropriate medical advice more than once. The technicians are unhelpful with advice, I even called to ask about my 9 week old who had a fever and they were not only rude but gave very short answers while rushing me off the phone. I would advise anyone to go to Rexall at whites and stroudes to get help
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August 2022 by Vince Treyes
My doctor sent my prescription July 18, went to pick up July 23 and was told it was not filled up for some reason. Very unprofessional. Confirms what they are saying in the reviews of this place. Been getting prescription drugs for 20 years and this is the first time this happened.Unacceptable!
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July 2022 by review you
Rude, lack of problem solving and store policy.Black lady with dreads in cosmetics will stare at you and will make you feel like a criminal. She’ll also complain about you with manager on the floor. Asian lady at postal office is rude. Walked away when i was speaking to her. Asian lady cashier will give you wrong info on return policy for makeup. Lady, you CAN return if makeup is opened! Pfft she told my girl they wouldn’t take it. It’s June 2022. Brown guy manager was not apologetic about my situation or friendly. For years I’ve noticed this location always hires the same type of people. Rude and unprofessional.I’ll take my business to the rylander location. Never have I ever had any issues, and it’s in Scarborough, no offense, but scarborough shoppers has way better vibes.
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June 2022 by tefiano
Terrible attitude and very unprofessional. Every time I go there, I feel I’m being discriminated. Watching me constantly. I’ll take my business to the Pickering town center shoppers. I’ve never had any issue there.
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June 2022 by Doctore LXV
1) Bought a 6 pack pepsi. Came home and opened one. Flat and tasted like plastic. Checked expiry date...expired 6 months ago. Brought it back to the store. They were able to refund since I had the receipt, but did not offer anything in return. Wanted to speak with the manager... manager is not there. Told them to have the manager call me when available... manager never had the decency to call me.2) Another time I called to ask if they carried a certain product. Person who picked up the phone spoke with a terrible attitude as if I was wasting her time. What happened to speaking to your customers with kindness and respect? Suggest you don't let anyone with an attitude near a phone.I'll take my business to Rexall from now on.
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May 2022 by Justin Chang
Clean place .. staff was very helpful .The internet was down for the Canada post .. but the staff was very patient and kind
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May 2022 by Annna S.
Worst/slowest pharmacy ever. So unorganized and staff are very slow. Do not recommend. Go somewhere else if you're planning to get your prescriptions sent here.
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May 2022 by Felecia De La Cruz
Margaret was very kind and caring with me today. I am very busy with work and dealing with my health issues and she patiently waited for me while I dealt with a client and come back to the line to get your pharmacy fax number. She went above and beyond with her thoughtfulness, she is a great person, you're lucky to have her. Thank you again Margaret!