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December 2023 by Sushima Hossenbux
This staples is quite a drive from my place, but the few times I have been here, the staff has been helpful. I called ahead to find out if they had shredding services at this location as the one near me had a full box. They actually pick up the phone! The gentleman I spoke to checked the shredding box to make sure it had space for my documents so I wouldn’t drive out there and not get the service I needed (yay for thinking ahead). When I got there, the staff was helpful and I was in and out quite quickly. I wish the locations closer to me had employees who had good customer service.The store seems to be stocked with all the basic things you would need. It’s clean and bright and large enough.
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November 2023 by Dee Goddard
Not a terribly busy location, but they never seem to have what I want. The staff is always very friendly and helpful though. I gave it a 3 because customer service is a big deal to me.
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November 2023 by Na Per
The people at this store including the managers need to realize that when there are options to purchase a product online. They can't have people wait for 10 minutes for someone to show up with a key to give a customer a product. 10 minutes for a key is a long time. It shows your potential customer that you don't value thier time or have any respect for them. It's also does not make sense that the $44 product is locked up when the $100 similar product is availabe on the shelf for pickup. So to the staff here good luck with Amazon delivery. Looking forward to some condos replacing your building.
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November 2023 by Prelexia
Oct 25th 2023. I attended at the Pickering location to drop off Fedex package. There was no one in front of me at the shipment centre. While I waited patiently, seems to me Nando did all she could to ignore me. Later, a white girl arrived to pickup a package. Nando came right on over to service the young girl. Not impressed!
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November 2023 by Claude Mainville
Very important place to me having Cancer there very helpfull I use them for all my insurance documents to be printed and there fax machines to be sent out staff are very friendly and very helpfull
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November 2023 by Coolie Souljah
This store seems to have a shortage of stock on many items. I get it's a small store, but this is how you lose customers to big enterprises, i.e., Amazon.
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October 2023 by Colin M.
After taking my coping order for over 20 minutes they say they cannot print it for another 6 hours? Why didn't they tell me that in the first place?
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September 2023 by Sarah Young-Vassell
Staples was AMAZING. The staff was welcoming and very very helpful. My daughter and I went in because she needed a lap top for school. We were first helped by the front desk staff Fiza whom was very helpful then by this young man Prince. It was not his department but he helped us and stayed with us through our whole purchase. Because he was very knowledgeable about computers and very friendly my daughter purchase an Apple laptop. Service like that should be rewarded and noticeable. I want to thank all staff for their help and undivided attention to our needs.
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September 2023 by Shawn Kemp
Walked into Staples stressed over back to school shopping. Marleka made my life easier by taking her time to help me. She displayed great communication, patience, and insight into my shopping experience. Definitely will be back.
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September 2023 by Colin White
I had a pretty good experience there. I needed to scan signed documents and email them to myself to upload later to the Ontario government (OSAP). I got it done on one of their self service machines with my credit card. The I tire thing was 12 bucks. It ended up being 89 cents a page which I think is too much, however for the convenience of it, i found it incredibly fun and simple.The cashier when I got my highlighters was very cool and talkative in a good way.Stepled used to be Business Depot back in the day. The newer stuff they're about is selling laptops and Mac. Their apple set up is very clean as usual for the Apple branding.Also I saw a cell phone area where they sell Bell services. You have access to the best newer models there and a massive selection on phone cards and Sim card from everyone from Virgin, fido, Rogers and bell. Probably more.All in all the store has everything from business printing, scanning and copying needs to supplies I needed for school.
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September 2023 by Everod Edwards
The customer service representative was very helpful and knowledgeable. She showed us all the available options.
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September 2023 by Richard Delima
Very unprofessional aproach specially the lady name rebecca.. very rude and mean.. is that how you give customer service.. not a nice store to come its better to shop walmart...
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August 2023 by J
Unfortunately, unless you have an Apple device, it's a waste of time visiting this store. Just my experience as a Samsung user.
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July 2023 by Stella F.
Great location with plenty of parking and close access to Hwy 401.Visit for the shipping section, which includes FedEx, Purolator, and DHL.Quick and experienced staff, found me the best shipping options and even sealed the box for me. Definitely recommend this location!
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July 2023 by Monirul Sk
Service is good , availed the passport photo service. It was quick.
