The UPS Store in Durham Region is highly praised for its excellent customer service and friendly staff. Customers appreciate the helpfulness and professionalism of the employees, who often go out of their way to assist with packaging, shipping, and returns. Many mention the staff's patience, kindness, and attentiveness, making each visit smooth and hassle-free. One reviewer highlighted an employee’s patience while getting a toddler’s passport photo taken, while others praised staff members for their helpfulness in packaging and guiding through return processes. The store offers a welcoming and efficient atmosphere, with staff managing multiple tasks simultaneously but always remaining helpful and cheerful. Customers feel valued and well cared for, often mentioning their willingness to return for the great service they receive. Overall, the store provides reliable, courteous, and professional service every time, making it a preferred choice for shipping, printing, and postal needs.
Mehak was great and so patient. We were getting our toddlers passport photo done, which took NUMEROUS takes. Thanks again for your help and suggestions to make it easier.
September 2025
Very good service , friendly and polite and fast service by mehak
August 2025
Fast,efficient, pleasant- picture turned out better than I had hoped for. I can count on UPS.
