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September 2025 by John Kapetaneas
I was looking for a pair of bolts to mount my wiper motor to the linkage assembly. As it was a vastly overpriced dealership item that would take a week to come in, I stopped by White Cap to find a solution I could use today. Peter found the perfect fix allowing me to complete my repair this afternoon. The price was right and the service was even better. I will absolutely return for any fastener needs as well as suggest White Cap to anyone needing unique fasteners.
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September 2025 by Lisa Suarez
Thankyou gentlemen!
Professional and fun.
Open at 7am. Resolved my project before the weekend.
I stress the thanks!
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August 2025 by Russ King
I went to White Cap for the first time since the change over from Brafasco….Wow! What a great experience I had! I spoke to gentleman named Peter who was exceptionally helpful, knowledgeable, and also took the time to dissect my request to come up with the perfect resolution for the Allen Head Screws I needed. Thank you Peter for your dedication to help people in need of a particular item and not giving up until you’ve satisfied the customer! You definitely represent White Cap very professionally!👍
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August 2025 by Leanne Verkley
Amazing staff, super helpful and friendly. Didn't know this place existed until I couldn't find what I needed at regular hardware stores. They were knowledgeable and kind. Will definitely be keeping this store in my back pocket for future projects. Thanks!
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July 2025 by Aiden Cunliffe
Went here for the first time looking for a specific bolt. Amir found it really fast and saved us from throwing out our dining room chairs. Thanks guys keep up the good work!
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July 2025 by Chris Parkinson
Couldn't even get in the store. Got kicked out of the one parking spot they had left. Said it was corporate parking. Lol. That's OK. They don't NEED my money. 😥
Edit: They reached out to try to rectify the situation. Bumped to 4 stars for their effort.
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July 2025 by David Bissonnette
Needed special bolts for my router. Peter who works behind the counter was fantastic great service and a pleasure to deal with.
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May 2025 by Abdullah
Peter helped us out on finding a specific screw. Great experience
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April 2025 by Mario Campisi
Great help! Ive been looking for one piece of hardware to finish off a project for one of my customers. They knew exactly what i was looking for and had it in stock.
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April 2025 by Khush Joshi
Amir is the MVP at White Cap. Dude had answers before I even finished asking questions. Super chill, super helpful - the customer service rep you need, not the one you deserve. Give that man a raise.
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April 2025 by Joy 241
I recently visited White Cap (formerly Brafasco) in Pickering, and I had an excellent experience. Amir assisted me during my visit and was incredibly knowledgeable and helpful. He took the time to understand my needs and provided valuable recommendations for my project. The store has a great selection of products, and the staff went above and beyond to ensure I found exactly what I needed. I highly recommend White Cap for anyone looking for quality supplies and exceptional customer service. Thank you, Amir!
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April 2025 by Ricky
I would like to commend Amir Z for their exceptional assistance in locating a particular bolt that was critical to completing our project. When approached with the request, he immediately took initiative, asking detailed questions to ensure they understood exactly what was needed.
Amir Z demonstrated great attention to detail, professionalism, and a strong commitment to supporting the team. his helpful attitude and prompt action made a noticeable difference and prevented potential delays. This level of support is greatly appreciated and speaks highly of their reliability and dedication
Thank you Amir
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April 2025 by Abbey Kurish
I got a hand-me-down crib and didn't have any screws for it. Came to the store with a door of the crib and Peter helped me find the parts I needed. Very helpful and kind!
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April 2025 by Mihir Mistry
The best customer service. Reasonable price & quality product. shout out to Peter.
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April 2025 by Gigi
I was in search of six small screws and, after having no luck finding them at Home Depot or Canadian Tire, a Home Depot associate recommended I try this store. Upon entering, I was warmly welcomed by a staff member who directed me to John for assistance. John was incredibly helpful, and thanks to his support, I was able to find exactly what I needed.
I highly recommend coming here, the staff are knowledgeable, friendly, and truly go above and beyond to help. It’s a great place to find exactly what you’re looking for with excellent customer service.
