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December 2023 by Nancy Coburn
Love it. Bringing my daughters here. They will go crazy. Lol.
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November 2023 by Erin Hough
Had the best experience at Luna Boutique this past weekend. Alicia the owner was so helpful. So many beautiful pieces.
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October 2023 by Melissa Newell
Had a nice visit recently and bought a beautiful coat. To my surprise the coat label said 'made in China'. I guess I expected more of an artisan, independant, new designer [boutique] type product so was disappointed to see that.
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June 2023 by Pritesh Gudge
Excellent collection and great suggestions. Highly recommend visiting.
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October 2022 by Iris
The lady behind the counter here is snotty and rude. I saw a pair of shoes I liked in the window and came in to look at them and she immediately said that they only had it in the one size and they clearly wouldn't fit me. They were actually half a size off from me, in some brands my exact size, but how incredibly rude and presumptuous to assume someone's size and shame them upon entering? Gross behaviour. I also could not believe the sizing in there, I am a size medium and they didn't have a single garment that would fit much larger than me? I don't know if the owner is just one of those snotty people who believes that everyone should be a size 2, but it's 2022, DO BETTER. This isn't a sample sale, it's a store in Picton for God's sake. Hopefully when I come back for another visit this store is replaced by one that treats their customers with dignity and respect and includes women of all sizes.
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September 2022 by Marie VW
The women who works here, the one with the black glasses and short dark hair, is hands down one of the most unpleasant humans I’ve ever encountered.Upon entering the store, she was seated in the back corner near the dressing rooms on her phone and I assumed she was a customer waiting for someone. After checking out the entire store I headed to the back area to look at the sale rack and she looked up at me and said nothing. After touring the store again (waiting for an employee to appear so I could ask a question about a coat) I realized no one else was in the store and that she must be an employee. So I asked her “Do you work here?” And she said “I do. Why else do you think I’m sitting here in this chair.” I was speechless. I told her “interesting I was going to ask you a question.” And she told me to go ahead and ask. I proceeded to tell her to “Never mind” because I had decided I didn’t want to give her my business.This woman is gnarly. So condescending and blatantly rude. I don’t know if my wife and I didn’t fit her picture of a Luna Boutique customer, or if she acts this way with everyone? But wow, she needs to understand this isn’t Rodeo Drive - it’s Main Street Picton. Her curmudgeon attitude WILL lose this business customers. This lady should probably get a behind the scenes gig where she doesn’t have to interact with people directly because she has the people skills of an opossum.
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January 2022 by Nicole Matos
My school aged kids saw that I followed this store on Instagram and bought me a $150 gift card for Christmas. Unfortunately this store carries no sizes beyond a large and even then most of those are sold out. I am a size XL. I sent a nice email to the store explaining the situation and asking if due to the situation if we could return the gift cards (they had only recently been purchased). Despite the store having nothing that will fit me they have refused to return the gift cards. I find it sad in the first place that I was admiring this store wishing they would sell inclusive sizing and now to have these experience feels incredibly shaming. I guess at this point I will gift the gift cards to a women’s shelter and at least have some good feelings come out of this in that way.
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December 2021 by E H
I wanted to leave a review because I had such a great experience shopping at Luna today. It was my first time at the store and the woman working was so lovely and helpful - it felt like shopping with a friend! I left with some great pieces and I will definitely be back.
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October 2021 by Kristy Macphee
I was incredibly excited on walking into this shop as I knew I loved so many of the clothes and WAS planning on making quite a few purchases. However after the employee blatantly ignored myself and mother we decided maybe we would just have a quick look since she had no intentions of helping us. To our surprise we looked over and she was sitting in the back helping other customers looking at us as if we were interrupting her. I’m incredibly disappointed because I would’ve loved to make a few purchases - but refuse to support that kind of service.*edited* I really appreciate the quick response from the owner. I’m sure this experience was a fluke based on the other reviews, but being ignored in retail is never fun. Wish you all the best.
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November 2020 by kristen panetta
I love shopping at Luna in downtown Picton! I swear this place has everything to satisfy your upcoming summer wardrobe needs. Attending a wedding? Luna’s got you. Need a dress for graduation? Luna’s got you. Want a new bathing suit or fun pair of sunnies? Luna’s got you!!! Not to mention the store owner is the friendliest, sweetest person (and she has a cute dog too!). I cannot express enough how much I love shopping here.
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November 2020 by Sarah Scott
Always love shopping at Luna Boutique! Alicia continues to bring in new and trendy pieces so you never leave the store disappointed (or empty handed!). Plus Cooper the shop dog is simply the sweetest. Highly recommend visiting on your next trip to Picton!
