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October 2023 by Mariola Lisa
We had a wonderful experience at the Port Hope Rona today with the gentleman behind the customer service desk going above and beyond helping us to pick up some baseboards. I'm sorry for not remembering his name but the lady next to him was Kathy. We appreciated his help so much as my husband was not feeling well and we drove all the way from Colborne. Great service from everyone in the store, bravo Rona!
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July 2023 by Meaghan Goldmintz
Would give 0 stars if we could. We were close to Port Hope but are not locals and decided to stop in while we had a truck to pick up some salt for our softener. The cashier refused to sell us the salt needed because “they are saving it for locals”. She suggested we could go to Peterborough Rona instead which is farther from our home and if Rona has a policy to not sell to people who live outside of town then it would be another pointless trip. Extremely unfriendly and not welcoming.
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June 2023 by S Fitz
Ordered a coffee table online. Pick up was easy. Staff were very kind and helpful and helped me load it into my car.
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February 2023 by Robin Kemp-ingram
Good service but got to teach kids what a nice 2x6 looks like.
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February 2023 by David Garrard
They give great advice and there products have great quality and have a large selection of lumber
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February 2023 by Guenther Moeller
This is less of a "big box store" and more of a neighbourhood and contractor lumber store. They have a large inventory of pine boards in most widths and lengths, including some beautiful pine tongue-and-groove. I have never been disappointed with the selection.They now have an expanded retail section, so check it out!
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February 2023 by Mark Ogden
$5.00 cost you $5000!!I bought some trim today and within 20 minutes I returned because I had purchased the wrong product. One of the 4 items was defective and apparently one of them had a crack in it. I have been there a few times and spoke to the same guy. The guy told me he had 12 years as a contractor and he flat out told me that he knew I rammed it into the door and broke it and wasn’t willing to help me out.I am a new contractor and I had a lumber order in my pocket that I was about to order for another client. Well, after that exchange, I went to Home Depot!!Thanks for making my shopping choices easier!!
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February 2023 by colene riley
This store was the only one around that had the lumber we needed and when we needed to exchange a few pieces, Garth was amazing. The customer service is exceptional I would recommend this store to anyone looking for building supplies
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February 2022 by mo geddy
Good place to shop for building products. Great ideas and great people like Renata help me out thank you.. will be back for more shopping am doing my basement and fence ..wow!!
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February 2022 by Erick Woolsey
Extremely helpful and friendly staff
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February 2022 by frank barone
I had the pleasure of dealing with Rona in Port hope with two homes i have built and in the last 14 years John their main sales guy, was nothing short than amazing, from great pricing to great service and not to mention great advice. Knowledgeable, punctual and second to none in my view.For anyone who is on the hunt for great service along with great price, look no further .Thanks again for all your help JohnFrank
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February 2021 by Andrew Macdonald
Always very quiet in this store. I think it's an old Cashway lumber yard. Helped me obtain door and lock hardware that matched my builders installs.
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February 2021 by John and Kim Clark
Easy place to shop....in and out in minutes.
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February 2021 by Rose C
Placed an order in the Port Hope store with a lady that works there whose name is Kathy. Big shout out to her. So friendly and top marks for her costumer service ? Rose Cancelliere
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February 2020 by Colin Chase
Cause I work for home Hardware
