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October 2024 by Angeline Rongo
I went today at this Branch October 16,2024 9:30 am and there is a nice and beautiful lady helps me right away what i need, she was very helpful and kind her name is Farsaneh Moghani . In couple minutes my issue was solved . ??
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September 2024 by Sadaf Rostami
Junjun was very efficient, helpful and kind when I came in to open an account today, ensuring that I got the best deal available! Thank you for taking the time to listen to my banking needs and for ensuring I left happy!
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May 2024 by Liu Liu
i can never reach this branch by phone! i tried to call them for a t5 slip that they never sent, i called like 50 times and not once somebody picked up the phone, it's like a ghost branch, don't ever use this one as your home branch, take my advice
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April 2024 by Nader Abbaszadeh
I've been here many times and always left happy. Pegah and Shakila know all about banking stuff and are super friendly too. You'll never have to worry about banking with them. highly recommend.
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December 2023 by Kent Liu
professional and friendly!
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May 2023 by damra şahin
Christina Park is the best. We received assistance from her with our first Canadian bank account and credit cards. We were treated like family by her
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May 2023 by Navid Ahmadi
The customer service is awful. They don’t have respect for the customer .
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March 2023 by S L
This CIBC branch was decent prior to the renovations and elimination of Customer Experience Representatives (Bank Tellers). The only staff here are the Financial Service Representatives (FSR) and Branch Manager. I suggest going to another branch if you need assistance from a FSRs, as they are NOT knowledgeable and very unprofessional. Consistently needing to contact back office for answers or applying payments toward the wrong things.Recently, I went into the branch to make a mortgage payment and the FSR argued that a certain account could not be closed when it was already done by another CIBC staff months ago. In addition, after clear instructions as to where my payment needed to go, the FSR still made a mistake... I even asked her to double check prior and she confirmed it was done correctly... Nope, still made a mistake and now I have to call in to have it fixed.
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December 2022 by sun lau
Early Dev 2021 weekday morning. The NCR ATM is really doing its good job accepting cash deposit. Though this branch furnishes no cash transaction at front desk counter
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September 2022 by Momina Inayat
Had a great experience with Christina Park. She helped me figure out my options with my account and answered all my questions. She's very friendly and helpful, I am glad CIBC has a person like her on their team!
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September 2022 by Ali Merali
Great staff, very helpful and friendly.
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April 2022 by Connie Yeung
Poor service. The employee was not trained properly. I was there for an appointment. I went straight to the receptionist desk and as soon as I saw an employee I approached her but right away she told me "I can't help you right now, I am helping another customer" which is fine for me however as soon as she turned around, she told the customer that she will lost track of what she is doing if she helped me. She left me waiting without even asking what I am here for. To be honest I wouldn't mind waiting if you asked politely since you are helping someone else. The impression was bad and lack of professional.
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November 2020 by T 1
The staff are nice and helpful.
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November 2018 by Wyman Lau
Employees are not trained. There are no more tellers here. Nobody knows what’s going on every time I come here now... even when just depositing a cheque to another party’s CIBC account.
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November 2018 by Nelly KANS
Was looking for a CIBC ATM and found it was a RBC ATM
