Food Basics is a very nice, large, and clean grocery store with competitive prices. The location is noted for being bright and having a great variety of ethnic foods. A key feature is the outside butcher counter. Customers report finding great deals and the newest sale items in stock. The staff receives praise for being super positive, caring, respectful, and understanding, contributing to good shopping memories. However, there are several criticisms. The store often runs out of specials and major items by the afternoon and could be neater in the produce department. Issues with pricing imported and bulk items sometimes occur. Additionally, shopping baskets are frequently unavailable.