LCBO, a popular liquor store chain, is known for its impressive collection, good offers, and helpful staff. Customers have consistently praised the store's cleanliness, with aisles described as "spic n span." The staff are often commended for their knowledge and friendly demeanor, with one customer highlighting the exceptional service provided by an employee named Harry. The stores offer a wide variety of different types of drinks, and the online ordering system is efficient, with orders being ready for pickup within 90 minutes. Customers appreciate the convenient parking lots and the overall shopping experience. However, some customers have noted occasional issues, such as empty shelves and a lack of responsiveness from staff during busy periods. One customer experienced a less than satisfactory interaction with an employee in the vintages section, which resulted in a one-star deduction. Despite these occasional hiccups, LCBO remains a go-to destination for many customers, with one reviewer stating that they will now make it their "goto LCBO center." The stores are particularly popular with customers from the Richmond Hill area, who seem to agree with the positive sentiment. Overall, LCBO is praised for its impressive selection, competitive pricing, and the generally high level of service provided by its staff. While minor issues may arise from time to time, the stores continue to be a reliable and convenient choice for those seeking a wide range of alcoholic beverages.
Great customer service, I would like to buy gifts for my friends and need help and my experience with them was great.
December 2025
What an amazing experience, spoke to Tina S. regarding recommendations on wine that i was purchasing for my clients. She provided a few recommendations had Aaron carry the boxes for us. True definition of servitude and focus on client experience. This location is highly recommended!
