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November 2023 by Scott tonello
Marks is a great place to shop for both men and women. Sales on all the time and great quality clothing. A good place to grab Levi's or silver jeans at a good price. Great selection of work wear as well specially the safety shoes lots to pick from for the men and the women's section seems to be growing all the time. I personally buy alot of my clothing here.
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November 2023 by 2 LEGENDARY
I was met with the upmost respect and given an opportunity to really pick what I needed without a rush or any negative energy. Mandy processed the items, and like I mentioned, had the upmost respect, showed kindness and hospitality as cashier. In my opinion, she deserves a promotion. Her customer service was on-point! ity work gear. Well deserved 5 star rating!
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November 2023 by Donesh Behpoori
Tara took her time to find me the appropriate fits that I needed and helped me make an online order…and what a wonderful in- store experience it was!Thank you Tara you were outstanding!
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October 2023 by Farzaneh Mohammadikia
I went there 30th September on Saturday at 6 or 7 pm.There was an Iranian cashier she was about 50. She was very very very rude.Her behaviour wasn't good atall. She was insulting us directly. I want to ask you to change her ASAP. Because I was really offended.
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October 2023 by Nagham Kais
MANDY was the worst cashier I have ever dealt with, she has ZERO customer service. The manager of the store should do something because she works at such a good company but she shows her attitude.
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July 2023 by Arya Bina
Reading my fellow countrymen and countrywomen's poor reviews below makes me feel deeply troubled. This is a paradigm of the regrettable stigma of the poor inter-relationship within the Persian/Iranian community; especially among newcomers. What an absolute shame it is, indeed. Please do not entertain these completely baseless reviews from folks who have the "customer is always right" mentality, without any regard whatsoever for the human element of a business (i.e., the staff). I have seen the outlandish and outrageous requests made by customers such as these, from staff members who are surely limited to the store's guidelines and management's instructions. In fact, from my own personal experience, I know Mandy to be a model employee at this establishment, and not only does she care to do her job by the book, but she puts a tremendous effort into making personal relationships with customers and go above and beyond what she is being paid to do. My best guess is that, these kind folks with their poor reviews, likely got no where with their baseless complaints to management and decided to come to google to release their ill-placed anger. I kindly suggest that these folks consult a therapist, perhaps they can be helped to resolve their inner issues without taking it out on the members of the service industry. Appalling.
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June 2023 by Mostafa Chaharlang
MANDY is the most unprofessional and worst cashier that I have ever seen in the world. I had a bad experience with her because when I gave her the clothes I had purchased and asked a question, she rudely ignored me. She would scan the barcodes and then toss the clothes to the other side without any care like trash or garbage.
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June 2023 by yavarian zahra
I bought some shirts the cashier ( her name was Mandy ) made a mistake to count the discounts , i politely asked her to check them but she was too rude , she violently took items and checked them she didn't explain did she solve the problem or not she just yelled check the reciept , she didn't let me to talk and show her the price tag , I don't know why a big store like marks doesn't teach their employees how to treat customers , i wouldn't come back to this branch and I will tell all my friends to ignore this branch if they want to be treated like a human. Terrible exprience thanks to Mandy for ruining my day!
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June 2023 by TacoPunkGames
Fantastic customer service, the cashier (I believe her name is Hannah) was so friendly and helpful with my return/exchange. Would come again!
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February 2023 by Richard Hung
Bought steel toed boots at the store. Later found out I wouldn't need them at work and tried to return them. Was told they were used and could not be refunded. Unfortunately the only time they were worn was when I tried them on at the store. Customer service was nice though.
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February 2023 by Ashley J
Awful experience. They dont know how to speak with customers. When i asked for the help , the staff was too busy talking with his co workers that didnt help me as a customer at all. I always had good experience in different branches but was my first time in this branch and had terrible experience and never comes back there. They really need to train their staff they have no idea what customer service is.
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February 2023 by Majid Rezaei
They are not a professional team when I enter the store and ask for one of the customer support agents he ignore me and didn't help for finding a size for my shoes he was very rude and very bad experience, they need to train the team and teach them how to talk to the customer and how they can help the customer.
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January 2023 by Leila Kazemi
I bough a pair of boots almost tree months ago from this store( October 2022). I have been wearing them to work (my shoes at work are different), while driving mostly.You can see in the photos how bad the quality of the material has been.I've left messages for the manager and they didn't even bother to get back to me.
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December 2022 by Stephen Mlot
Mark's in Hillcrest, a much larger store than I expected, good selection, not crowded but busy. I like their quality products. Offering fair discounts on most merchandise.
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December 2022 by Norman Smith
Staff were very helpful in locating goods and explaining how to save money on purchases.
