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March 2024 by Maci Mo
Terrible experience with the staff and Gina Ajwad the store manager for picking up a chain that needed to be resized. When I went to pick up the chain they were so unhelpful, unprofessional, and disrespectful. They didn’t have my name on the order but they could have simply contacted the number on the order and confirm if it can be picked up my me. Instead they kept repeating that they can’t give it to me and acted as if I’m stealing the chain and I had to take the chain off my neck and give it back. This is despite me presenting my ID, providing all the details of the order and thousands of dollars that was spent at this store originally at the time of purchase.Will never return to this store this was very disappointing. Both the manager and the staff need basic customer service training and problem solving skills.
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March 2024 by Venessa Arrindell
Gina was absolutely amazing!! such great customer service and she really just wants you to be happy with what your purchasing not just trying to sell you. So happy with my items!!
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March 2024 by Cindy Elesterio
Amazing costumer service.. keep up the good work Miss Gina
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February 2024 by Marina Alyoshina
Gina was super helpful today! Very kind and caring person. What a great store to shop for your loved ones or yourself. Will be happy to come back. Thank you!
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February 2024 by A M
Narges was amazing. She took her time to show everything patiently. Great place.
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February 2024 by Ramin Derakhshi
Narges is very helpful and great at customer service. She is amazing and a great fit for this store!
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February 2024 by itsJGW
Narges Amazing Service with a amazing smile thanks
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February 2024 by Bharangi SOMA Live Art
I just wanted to share that I had a wonderful experience today at Hillcrest Mall's Peoples Jewellers. My sales associate Chloe Ye was so helpful and very geneous with her time. Give her a 5 Star!
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January 2024 by Dustin
Chloe, serving as the assistant manager, unfortunately proved unhelpful. I purchased a necklace that broke within a week, and despite reaching out, there has been no willingness to assist or resolve the issue. This is absolutely ridiculous.
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January 2024 by Banafsheh Rezaei
Thank you Razieh and Juna for your professional help.I really enjoyed shopping in your store and happy about my purchase ❤️.
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December 2023 by Tasneem Zair
Gina was amazing, she was very professional and went above and beyond to help us get what we were looking for. She was extremely patient and answered all our doubts.
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December 2023 by Sparkles Shop
Great experience with the associate named Talia. She was so kind, helpful, knowledgeable and patient with me. I had visited the store to buy a small pendant and earrings but came out buying an expensive beautiful diamond ring. Talia showed me the ring with so much interest and care that I didn’t have any hesitation buying it. She is a real gem in the store. Very professional sales person. Keep up the good work!!
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December 2023 by Marina Gurevich
I had a very pleasant experience with Talia??Very professional and nice person. I would recommend her services.?
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December 2023 by Oksana Omelianchuk
I was there to purchase an earring, Narges helped me to find the right one,even though it took me some time to choose it,she was so patient with me and as a customer it is so important for me that people take their time and be patient with clients.I would highly recommend this location and a specially Narges!
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December 2023 by Steve Barnett
Sholeh was super helpful and so pleasant to deal with. I will definitely be coming back soon. Thank you Sholeh!
