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March 2024 by Farinaz Noorbakhsh
Hi, we had a very great experience with one of the roggers representetives, SAM. He was so kind and caring and put a lot of time for us .We could buy 3 sets of mobile phones with roggers.
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March 2024 by Teckla Bryson
Raeed at Hillcrest Mall was so helpful. His customer service expertise was outstanding. He went above and beyond to help find the perfect plan for my family and I. I highly recommend him!
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March 2024 by HARRY D
Got two lines hooked up coming back to Roger’s from an other provider and this store was amazing !! “” Bilal “” set me up with two lines and Apple Watch line . Did everything in his power to apply right discounts on RPP plans . Great service very professional !! Thanks !!
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March 2024 by Saman
I recently upgraded my phone at the Rogers store in Hillcrest Mall, and my experience has been extremely disappointing. During the activation, the staff assured me that the $60 activation fee would be waived within three billing cycles. Three months later, not only has the fee not been waived, but other promised credits have also not materialized.They forcefully sold me phone protection for three months, claiming a $50 bill credit would be applied. To my dismay, no such credit has been seen on any of my bills. Additionally, there was supposed to be a $75 credit from the store, which has not been provided.This level of unfulfilled promises and lack of transparency is unacceptable. I advise others to steer clear of this store to avoid being misled and experiencing the same frustrations. Customer service should prioritize honesty and follow through on commitments.
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March 2024 by Alireza Khosravi
I had such a great experience at Hillcrest ROGERS with Sam and Arya. They both are so experienced & professional sales representatives in a very positive manner.
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March 2024 by Mohsen Ghahremanlou
I would like to thank Sam, Rogers representative for his help and great customer service. He not only helped me with my new device but also explained to me about other options available for me which helped me for a better understanding of Rogers product and services. Plus he had a professional, friendly, and pleasant approach.
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March 2024 by farzad sardari mehr
Hi - I would like to thank Mr. Aria ?for her patience and kindness and very detailed guidance...
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March 2024 by Mitra
I used Rogers services and Mr. Aria guided me with patience and good manners to show me the best services and I thank them.
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March 2024 by Nancy Sofianidis
Raheed was very professional and attentive with what I required yesterday with my cell phone. He spent the time to go over everything and went above and beyond my expectations. Thank you!
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March 2024 by Amir Abbas Bassiri Tehrani
I recently purchased a cell phone from Rogers, and I was incredibly impressed with the level of customer service I received, particularly from Ishita Mital. She was not just helpful but exceptionally courteous, investing the time to thoroughly explain all the terms and conditions associated with my purchase. Ishita's patience and attention to detail made the entire process not only smooth but truly understandable, ensuring that I left with a new phone and complete satisfaction with the service provided. Encountering such dedicated and friendly support is rare, and I am profoundly grateful for Ishita's assistance. I want to extend a special thank you to Ishita Mital for her outstanding service. Her professionalism, kindness, and commitment to customer satisfaction genuinely stand out, making my experience memorable. I highly recommend visiting this Rogers store for anyone in need of guidance and a hassle-free shopping experience, especially if you're fortunate enough to be assisted by Ishita. Thank you, Ishita, sincerely and deeply, for going above and beyond to help us.
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March 2024 by Anahita E
The services that Raheed offered were extremely professional during my father and I visited to the Roger Store . His customer service was amazing and he was very kind, patient and helpful. I will go back to the store because of his services.
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January 2024 by R Powell-Brown
Outstanding service provided by Sam. He was very patient in understanding what services we were looking for and how to get them set up for us. We would highly recommend going in to see him if you are thinking about Rogers services.
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January 2024 by Amir Zareei
Sam was amazing, very helpful and got me an amazing deal! I would highly recommend Sam as he was very positive and knowledgeable about products and plans. Great experience :)
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January 2024 by Hasan Kayani
I can't say enough positive things about Roger store franchise. The store offers a fantastic selection of products that cater to a variety of needs. The staff was incredibly friendly and approachable, readily available to answer my questions and provide assistance. They made me feel welcomed and valued as a customer. [Rogers Store Franchise is my go-to store for all my shopping needs, and I highly recommend it to others.I had a very pleasant experience at Roger Store Franchise especially services provided by Mr Sam. He was very understanding, helpful and gave excellent customer service. Because of his services I will visit the store again.
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January 2024 by Jason Lee Pack
Warning: This is a dealer location.Watch your bills. They say they will credit you for the activation fee. For me they didn’t do it and say to wait 3-4 months for it to show up. But Rogers Corporate says after 3 months to go back to the dealer store.Lots of back and forth between dealer and corporate with the customer being ping-ponged back and forth.In the end, I never got my activation credit as promised.
