Shell

Most Recent Comments

• October 2025 by Shaya Ch
  Who hires these people? 😂 The most rude and disgusting behavior from employees. Never pumping gas there.
• September 2025 by Jeremy Dang
  Problem with the pump. Took a while to prepaid. Why is the prepaid amount set to $250?
• September 2025 by T
  AWFUL HORRIBLE CUSTOMER SERVICE FROM VISHAN. I asked a question and he proceeded to say “open your eyes” and made the gesture suggesting I’m “crazy”. Whoever owns this station, SHAME on you and your employees. SUCH AN UNPROFESSIONAL DISGUSTING BEHAVIOUR.
• July 2025 by MitchellTravel
  Most expensive Shell in Richmond Hill. Avoid pumping here, accross the street 0.10-0.15cents cheaper
• July 2025 by raz t
  36c surcharge for super....
• April 2025 by Shurik McLaren
  There were some problems with pump payments; they did not work after two attempts. Hallelujah, it is working! Finally)
• January 2025 by D S
  The Shell App doesn’t work at the pumps, so I can’t get Airmiles, And the Staff didn’t help at all, she didn’t ask us to show the Airmiles number .
  The App designed looks great but unfortunately it doesn’t work at the pumps. There should have some sign or labels to tech people how to use the App or the staff should assist. Don’t want to use them.
• November 2024 by Nixcy A
  Vishan is super amazing and super helpful at this location one time I had my car tire blown out right at the gas station and he was so patient with me and helpful and I think I was occupying one of his pumps for about half an hour because my tire blown out I went on the curb so I couldn't move my car from the pump and had to wait for the tow truck to come and honestly every time I go he makes me smile and we need more people like Vishan who enjoys their job ☺️💐 also there's also a nice gentleman at night time after 12 am, I feel terrible that I don't remember his name but he's also very amazing and sweet, thank you all so much, you guys are very friendly and this is my first gas station to go to when I'm in the area ❤️
• November 2024 by serp
  Doesn't allow you to use their bathrooms
• October 2024 by JP L
  They switched all gas pumps to prepay. Staff is horrible and NOT helpful at all!
  
  Hey shell, please make your pay at the pump more user friendly. Most of the time when you insert your CAA, Airmiles cards, they don't work. There are too many functions/buttons to navigate and it’s useless.
  
  Designed the screen as simple to use: quick, easy and tap your cards.
• August 2024 by jacob van halteren
  Shell is the best fuel but the new pumps don't work properly. Used both 2 & 3 and they always shut off and then don't allow me to restart, and I fill up my tank 1/4 and it just wastes my time. Told the station guy about this issue and hasn't been fixed
  extremely dissatisfied!
• June 2024 by Julian Assi
  So I visited the store the previous week with the intention to buy a lighter so I’m able to smoke a cigarette, instead I was denied from buying a lighter cause I couldn’t provide a CANADIAN ID to prove my age and I only wanted a lighter cause I already had a pack of cigarettes.
  I tried displaying my ID from another country and a passport and the store clerk still denied accepting it because it’s not Canadian and says its policy..
  (It still displayed my date of birth)
  Last I checked, anyone is legally able to purchase a LIGHTER in Ontario.
  Thanks
• February 2024 by Y L
  This isn't my first choice for filling up at Shell, but it's the closest one to my home and I have used it a few times. I've never gone inside the store and have only used the Phone app to prepay as you get a price reduction when you combine CAA and Air Miles. Using the phone app for payment would solve pretty much 90% of the issues other reviewers are complaining about.
  
  This Shell is located on a busy intersection in Richmond Hill, so be careful pulling out of the driveway when leaving.
• January 2024 by Kendrew
  The person who comes on speaker at the pump is rude and does not inform you if there is an issue. I tried to pay on the app and the voice just kept yelling at me to pay inside without informing me of anything other than to pay inside.
• December 2023 by Spoder Man
  Rude old man.