TELUS
Cell Phone Stores,
Internet Service ProvidersHours:
9350 Yonge St Unit D003, Richmond Hill ON L4C 5G2 Hours
About TELUS
TELUS: Exceptional Customer Service and Knowledgeable Staff TELUS, a renowned telecommunications company, consistently provides exceptional customer service and knowledgeable staff to its clientele. Customers have reported overwhelmingly positive experiences when visiting TELUS stores, thanks to the dedication and professionalism of the staff. One standout employee, Toranj, has been praised for her exceptional customer service. Customers have highlighted her patience, knowledge, and ability to clearly explain all available options without any pressure. She creates a calm and respectful environment, allowing customers to make informed decisions with confidence. Another employee, Aria K., has also been recognized for his outstanding service. Customers have noted his respect, kindness, and the additional information he provided that helped them save money on their monthly bills. His attention to detail and willingness to go the extra mile have left a lasting impression on those he has assisted. Similarly, Amir Ali has been commended for his dedication and intelligence in resolving customer issues. Customers have expressed their satisfaction with the time and effort he put into addressing their concerns, which were not resolved through the standard customer service channels. Kimberley, too, has been praised for her ability to help customers set up new phone lines and secure the best possible deals. Her expertise and helpfulness have made the process smooth and enjoyable for those she has served. Overall, TELUS's commitment to exceptional customer service is evident in the experiences of its clients. The knowledgeable and attentive staff, such as Toranj, Aria K., Amir Ali, and Kimberley, have consistently gone above and beyond to ensure customer satisfaction, making TELUS a trusted choice for telecommunications services.
Most Recent Reviews
January 2026
What an amazing people working on this place specially Mr Amir Ali the kindness and support to everyone comings to sore God bless him
December 2025
I had an excellent experience at the TELUS store thanks to Toranj. She was incredibly patient, knowledgeable, and took the time to clearly explain all my options without any pressure. She answered all my questions thoroughly and made the whole process smooth and stress-free. Outstanding customer serviceāthank you, Toranj!
November 2025
I went to store having Issues with the billing department, and I tried calling customer service and they didn't help me out. I came to store asking for help and Amir Ali put his time and real effort to solve my problem.I am so pleased with the help that He provided to me to store and his intelligence.Thanks Amir Ališ
More Comments(92)
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