TELUS
Cell Phone Stores ,
Internet Service Providers
Hours:
9350 Yonge Street Unit D003, Richmond Hill ON L4C 5G2
Hours
About TELUS
TELUS: Exceptional Customer Service and Knowledgeable Staff
TELUS, a renowned telecommunications company, consistently provides exceptional customer service and knowledgeable staff to its clientele. Customers have reported overwhelmingly positive experiences when visiting TELUS stores, thanks to the dedication and professionalism of the staff.
One standout employee, Toranj, has been praised for her exceptional customer service. Customers have highlighted her patience, knowledge, and ability to clearly explain all available options without any pressure. She creates a calm and respectful environment, allowing customers to make informed decisions with confidence.
Another employee, Aria K., has also been recognized for his outstanding service. Customers have noted his respect, kindness, and the additional information he provided that helped them save money on their monthly bills. His attention to detail and willingness to go the extra mile have left a lasting impression on those he has assisted.
Similarly, Amir Ali has been commended for his dedication and intelligence in resolving customer issues. Customers have expressed their satisfaction with the time and effort he put into addressing their concerns, which were not resolved through the standard customer service channels.
Kimberley, too, has been praised for her ability to help customers set up new phone lines and secure the best possible deals. Her expertise and helpfulness have made the process smooth and enjoyable for those she has served.
Overall, TELUS's commitment to exceptional customer service is evident in the experiences of its clients. The knowledgeable and attentive staff, such as Toranj, Aria K., Amir Ali, and Kimberley, have consistently gone above and beyond to ensure customer satisfaction, making TELUS a trusted choice for telecommunications services.
Most Recent Reviews
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August 2026
Went in with loyalty offer problem and Toranj made sure we got what Telus offered us in the first place
She is very patient and caring
I will definitely go back to her for my other inquiries
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August 2026
Torabj helped me with canceling a subscription I didn't knew I had and helped me figure the situation out
She was patient and made sure I leave happy
I will go back to her if I need help setting up my home service or if I need a new line
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August 2026
Amazing service from Michael and jeanine, they helped me fix my phone and restored my faith in the telecommunications industry. Forever grateful for the exquisite experience I had at Telus in hillcrest mall.
More Comments(129)
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