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December 2023 by luisfedo
John Powley absolutely Lies on customer's face! I came to Niblett and they (Kristyna service advisor) told me that my charger arrived last week. I was happy. Then when i arrived John said he had a charger 3 months ago and sold it!! What?! Clearly lying didn't even check the system so i know he was clearly lying.. didn't even know my case or situation. Disgusting. The level 2 charger throws me errors when is too cold. Says the charger isn't connected or connected wrong or faulty. However if i connect other charger (s) all is OK. Reported to chevrolet and will reported in social media ? very wrong
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December 2023 by Coulter Taylor
I just finished purchasing my first vehicle. I would like to thank Ali Nikpour as well as Ehsan Zamani both were extremely professional and were always super quick to respond to any email and every question I sent their way. For someone buying their first car it was a stressful experience and the two of them assisted me through the process every step of the way. Thank you again!
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December 2023 by Tony Shao
I recently purchased a car from here and had a fantastic experience. The sales Gary and Brad were knowledgeable and friendly, and they went out of their way to help me find the perfect vehicle for my needs. I didn't felt pressured to make a purchase. Thank you for the excellent service!
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November 2023 by Grant Bouchard
I set up an appointment to test drive a new car. Upon arrival we were greeted professionally in a timely manner. After confirming we were interested in a trade in, we submitted a copy of my Driver's license and the keys for our car. Next we were walked out to our vehicle of interest and Noah explained a couple of the vehicles key features. After confirming we are familiar with the neighborhood we set our on our test drive. When our test drive was complete we returned informing Noah we are interested in moving forward with a purchase. After some give and take from both parties we agreed upon a fair deal. Noah made this an easy process. After placing a small refundable deposit we sat with Nicole in financing who made finalizing the deal easy. Both Noah and Nicole dealt with us professionally and made us feel comfortable. Great team.
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November 2023 by Denis Vlasov
Beware of this dealer!!! I was cheated multiple times. I bought 2023 Chevrolet Silverado 1500 ( High Country ) in this dealership. It was Demo with 10000km on it. Before sign the agreement we walk through with the sales person for any damage ( I paid attention to the front part of the vehicle for stone chips ). I noticed just one deep on the rear bumper which they agreed to fix. I was not checking entire vehicle on delivery day, just rear bumper. Right from dealership I went to the tinting shop to install protective film on the front part of the vehicle and figure out there that I have deep chip stone on the hood which they ( dealer ) tried to hide by applying paint to it. It looks like some one was driving this car after agreement was signed and got this stone chip on the hood.Then I was told that this vehicle has the adaptive cruise control and it turned out that no, it does not have it. I didn't check it because I was pretty sure that " High Country" has this feature by default.One more time they are cheated me with the extended warranty. According to the window sticker ( which I found after I came home in the rear pocket of driver's seat ) extended warranty was included in the price of the vehicle. But financial department seized it ( warranty ) and tried to sell it to me ( I refused it). After I found window sticker I call Financial department and asked them why. They asked me to send them copy of window sticker to make sure that the sticker from the right vehicle. Unfortunately, nobody call me back with the explanation. Never.Be careful check everything twice before signing paperwork , when you are dealing with this dealership.
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October 2023 by Libanny Sosa
I am so happy to have found Wilson-Niblett motors Chevrolet, buick , Corvette , GMC on Yonge street , Richmond Hill to buy my car from. I am not an impulse buyer and had been looking for at least a month going from one place to another, where I was either ignored all together or felt that I wasn’t being listened to like happen to me in Roy Foss dealership. Noha met me within minutes of us driving in, and immediately started inquiring how he could help. We test-drove a few cars and he complimented my thoroughness, I still wasn’t hooked. He asked me some more questions and then took me right back to look at the Chevrolet Colorado 2019 that I took out for a test drive and fell in love with. I still say to this day that Wilson niblett and his great financial guy known as Ehsan hooked me up with more than I ever thought I would own in a car and in the range I wanted to pay and I wasn't expecting for a newcomer like me in Canada with not too much credit history . I can’t stop raving about the service and quality I received from beginning to the end of my purchase. Friendly staff, clean cars, attention to detail, customer care, what more could you ask for. One more time guys , you are the best of the best , there are not enough words to describe it .
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October 2023 by T Sywanicz
Interesting, somehow my google review got removed. Lets try this again...Purchased a vehicle, made my deposit and returned in a few days. Only to find a huge chip in my windshield. Picture shown. The sales manager said they’ll have the chip filled as it was their fault but won’t replace the windshield. So, any issues that arise from this chip down the line is on me. Returned the following day to see it looks better but still have a chip that you can clearly see when driving AND FEEL. That’s right, I can run my finger through it and still feel two individual chips. That’s the best they can do, he says. Also, they said they didn’t take my car off the lot to service the windshield but little did they know I took a photo of the km’s before I left as I suspected they’d be taking my car somewhere. Yes, mileage was added to my vehicle! If my vehicle was taken off the lot, it was driven while ownership was under my company. I won't say any more than that. Maybe this is how they had my review removed originally. Do what you want with that information.My experience is much worse then described above but I’ve said enough. Horrible experience would not trust nor recommend doing business with them.*In response to there reply*They said they never noticed the chip until I noticed the chip. But then proceed to say that’s why it passed safety. So it was seen during safety? Also you said it doesn’t pass through the wiper sweep. Well it actually does so does that mean it DOESN'T pass safety? Thank you for the $50 dollar gas card. That was for not being able to provide a loaner vehicle as I drove over an hour to the dealership both days as I live in caledon. $50 gas card for putting a chip in my windshield and taking my vehicle on the road while ownership was under my business. Yup that’s a great trade….
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October 2023 by Trevor Spence
Would be a 5/5 if there hadn’t been a small hiccup as the wrong seat colour was ordered. But their general sales manager Ali did an awesome job making things right, stayed in contact with me and helped me end up in my dream car. Thank you Stef and Ali for looking after me and look forward to my next car from your team. If you are looking for a Chevy this is the team for you.
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October 2023 by Sparky
Bought a 1997 Z71 extended cab short box brand new from this dealership I loved that truck - they didn't believe me when I pulled out some twenty seven thousand dollars to pay for it and ushered me into a back room to count the cash. Haven't been back since and who can afford to in today's world
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September 2023 by amir shahi
I had an exceptional experience leasing my Chevrolet Camaro from Wilson-Niblett Dealership on Yonge Street in Richmond Hill. The impressive range of Chevrolet, Buick, GMC, and Corvette vehicles caught my eye, and their top-notch Service Centre sealed the deal. I was fortunate to have Jeff Moore as my salesperson; his professionalism and knowledge were invaluable throughout the process. The dealership manager, John S. Wilson, also left a positive impression, ensuring everything went smoothly. Notably, Wilson-Niblett's claim as Canada's #1 Corvette Dealer for over 25 years is well-deserved, reflecting their commitment to excellence. My first maintenance, an oil change, was done flawlessly and at no cost. I highly recommend Wilson-Niblett for anyone seeking an outstanding automotive experience.
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September 2023 by Jess Kerzner
Just recently bought a car at this dealership and had the most amazing experience. Jeff Moore was/is the best sales rep. He made the experience very easy and was constantly listening to my needs and made sure i got what i asked for. Nicole, in the finance department, was so beyond helpful and always had such an uplifting energy that made the dreading money part so much fun. I have nothing but great things to say about everyone in the dealership and will definitely be back for my next car!!
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August 2023 by C C
Had a very unprofessional experience with one of the sales staff at this dealer. Refused to work on a deal over the phone, which isn’t uncommon these days. Demanded, and said their manager demanded I bring in my trade in vehicle in before they were willing to discuss any pricing/trade in value estimates. Vehicle was a 2022 year model, and I was hoping to switch out for something else, he wouldn’t believe that the vehicle was in almost new condition. Nothing said over the phone is “deal binding” so I don’t know why they were so pushy to get me into the dealership after I told them I live further away. He went on to explain to me how it’s hard for them to sell my vehicle because the next buyer might get a high interest rate (I don’t know why that is my problem that the next buyer doesn’t qualify for better rates?). Stay away, red flags all around from the beginning. I’m sure they’ll tack on a bunch of extra charges to your bill of sale with shady sale tactics.
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August 2023 by Rachel A
Purchased my first SUV here, with the help of Stefano Zangari who made my experience a fantastic one! I am so pleased with my car, they went above and beyond to make sure it was shiny and super clean as a previously owned vehicle. I highly recommend this dealership they make you feel at home from the minute you walk in the door. Thanks so much team! :)
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June 2023 by JIN KOH
This dealership made me buying a car can actually be fun. Many people expect buying a car to be stressful. I could have been one of them but their great teamwork (Nithusa/Ali (sale M),Nicole(Financial) & Chris (GM)) gave me an exceptional buying experience.Got a new truck few weeks ago and found out it has manufacturing defect on it. Had to go through Diagnosis/loaner/Swap new truck in less a week,Hassle free with great communication and most of all, they never lost their smile and treated me courteously till the end.Special thanks to Chris (GM) for stepping up to help me every details . Another happy customer here !! Highly recommended to anyone .
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June 2023 by Donna Potter
Top marks to Wilson-Niblett!!! I have been a customer of this dealership for about 15 years and have always felt very satisfied dealing with them. Their service department is great...staff are very friendly and knowledgeable. I never feel I am being taken advantage of even though I am a single older woman. So when I wanted to purchase a new car last month, I hoped I would be able to find a vehicle at this dealership and stay with them. I was lucky enough to be taken care of by Jeff Moore, Sales and Ali Nikpour, General Sales Manager. Jeff went out of his way to ensure he knew exactly what I wanted and what my budget was. We found a vehicle that I really liked and he made sure to get me the best price possible to stay within my budget. Ali also helped to get the price to an acceptable level for me. Both these guys were very friendly and helpful and made sure to let me know they appreciated my loyalty to their dealership. Buying a car can be stressful but this wasn't the case for me. Jeff actually made it a fun experience and I am grateful to him for all his assistance with the purchase of my 2019 Buick Encore. I will remain a faithful customer of this dealership and would highly recommend them to anyone in the market for a new or used car or any kind of service. I cannot say enough good things about Jeff and thank him and Ali again for all their help. They are the best of the best!!!!
