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February 2024 by Jennifer Shank
Awesome experience! They took pictures and showed me the issues, quote was bang on, they gave me a loaner, they washed my kids-and-dogs-and-farm filthy truck!! Drives beautiful and proper. Would recommend to everyone I love
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February 2024 by NIZAR Z.
Excellent customer care. They don't service Mercedes vehicles but they directed me to another close by shop that does.
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September 2023 by AA Cuts Mobile Butchery
I see you guys already have almost exclusively 5 star reviews but I just had to drop a line to say thank you. Here's my story from this morning: I had drained the battery on my 2022 Super Duty King Ranch. In the boosting / start up sequence I had triggered a check engine light. I stopped in at the Ford dealership in Thamesville and they wanted $76 just to plug in their scan tool. So I went to see the Klippenstein guys, whom I already knew well, and they did me the favor of deleting my check engine light free of charge. Top notch service and great communication.
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June 2023 by Melissa Perrier
First time dealing with Klippenstein I needed a truck ASAP and they had what I needed fast turn around and always delivered the truck to the airport as I was coming from timmins very friendly and easy to deal with I will for sure be buying another truck from them in the future
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June 2023 by nicki grant
We just purchased a 2016 Silverado from this dealership. The check engine light came on before our warranty expired , we got a hold of them and right away they had us bring back the vehicle , gave us a loaner and within an appropriate time they had fixed the issues (which was minor ). We are so happy with their services and the vehicle itself . They have been in the business for a good amount of time for a reason . Thank you .
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June 2023 by Kath Bair
Amazing place. Reasonable pricing and the owner and staff let's you know what they are doing
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April 2023 by Matt Gibson
Always had great service here, and I'm a car guy, work in the automotive field. Great reliable folks to deal with.
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January 2023 by Brian Van De Slyke
Great place to get you vehicle serviced. When I'm in the ridgetown area this is where I take my cars. Reasonably priced but with extra service. The diagnostic with pictures is a nice touch.Services: Auto maintenance
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October 2022 by Michael Boucher
I live in Ottawa, Ontario, and I was looking for a rare car, a hybrid Jetta, and there is not a lot of these around! I found one model at Klippenstein Service Inc, located in Ridgetown, in southern Ontario, hundreds of miles away from Ottawa. Melvin contacted me right after I sent an email asking if the vehicle was still available. He was so helpful all along the way. He even agreed to keep the vehicle for me for three weeks, instead of selling it earlier, I couldn't drive earlier. So three weeks later, I drove down to Klippenstein Service to pick up the car, which was in pristine condition. All small details had been taken care of by Melvin and his team. He even drove around just to find me an Ontarian license plate in French, which is not so common down there. I have to say that the car was also very reasonably priced, especially for hybrids right now. All and all, I would drive back to Ridgetown to get another vehicle, it was definitely worth it!
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October 2022 by Jimmi Batth
Great experience, freindly knowledgeable staff and honest! Definitely worth the drive from Brampton I would highly recommend buying from them specially Melvin!!
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October 2022 by Brent Kelly
I would like to acknowledge Melvin and Klippenstein auto for coming to the table with an agreed upon solution to my earlier disappointment with my Van purchase .They obviously do care about their customers.
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August 2022 by The Ultimate Garage Sale
MOST HONEST PROFESSIONAL DEALERSHIP IN ONTARIO ! I feel so Blessed & grateful to come across klippensteins , - and There are no words to describe my thanks andappreciation for the unbelievable professionalism, honesty, fairnessand kindness from Melvin and his brothers at this dealership-No hidden fees, no shenanigans , he made the process very easy and even delivered my van to London! The first week the window broke and the Bluetooth/ navigation was jamming - I called Melvin and he promptly picked up van took to Ridgetown and fixed within two days and delivered back to my driveway! AMAZING!detailed and like brand new and I know if I ever need service for this cargo Melvin will be there for me! ?
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June 2022 by Antje Hurlburt
Just amazing! I highly recommend the Klippenstein Team!Not a lucky day for me when my brake dust shield partially broke off after arriving for a day of site work 2 hours from home. Klippenstein Team to the rescue! They booked me in on short notice, were super kind and flexible when CAA tow times changed, made the vehicle drivable again, gave a complimentary wash and vacuum (totally not expected given the short time they had!!) and generously dropped my car back off for me at my work site no questions asked! They kept me well informed of the status throughout the day and turned what was initially a stressful situation into a lovely experience! Thank you all for taking great care of me and my vehicle!Service: Auto brake repair
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April 2022 by Shaun Fuller
Wanted to give a big shout out to all the guys at Klippenstein Service Inc. These guys always go above and beyond! whether it's a complete wash and vacuum after any type of service or making sure your weekend rental is ready to roll, these guys got you covered!I had rented a 30 person bus this past weekend from Klippensteins to ensure everyone in the Rec Hockey League got to their games safely after some afternoon activities. That morning I received a call from a frantic Melvin Klippenstein explaining to me that the bus I rented had just blew a line and it wouldn't be able to be fixed in time to get everyone to their games. I started to panic, but without thinking twice Melvin said don't worry, I got this. To Make long story short Melvin assured me not to change my plans and he would take care of everything else. When I arrived to the pick up location Melvin had a 56 seater Coach Bus waiting for us to board. He even took time out of his own day and personally drove us where we needed to go. I want to thank Klippenstein Service Inc for all of their help and friendly small town support. None of this would have been possible without guys like you!!!
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March 2022 by Ronald C A Smith
We were looking to upgrade our current truck and found Klippenstein Service Inc had the truck that we were looking for.As my trade in vehicles were stored for the winter and we were about one hour away, I wasn't sure how to get our vehicles there to get appraised for trade in.Not only did Melvin drive one hour to our location but he texted me the trade in values that night. Two large corporate companies would not come see our trade ins but Melvin did.After viewing the truck at Kippenstein's yard,we completed our purchase.I was happy with the trade in value that Melvin gave us.He was very courteous and honest and completed all items that he said he would.Don't let the distance create a problem as Kippenstein's will work with you to get the vehicle that you want.Also Melvin can give you the name of a great place in town to get something to eat. LolI am a car guy and believe me when I say that Kippenstein's have quality used products in their yard.Will definitely give them a shout the next tine that we are looking for a vehicle.Melvin has my phone number so feel free to call me to discuss further if you wish.Ron and Wendy from downtown Mossley.