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February 2024 by Ray Dale
Hats off to you Sir. Joe the Pharmacist I thank you very much for my prescription Worked fantastic ..Cheers .Thanks from Gail and Ray
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February 2024 by Kathy Freeman
Brodies is the best drug store ever , you are not just another customer, you become part of the family. They take pride in knowing their customers and their needs and truly care about you. I've gone to Brodies for the last 30 years and have never had the same experience in other places as I do here. Having a pharmacist you can count on is so important! When you have tried the rest , try the best!!
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February 2024 by Conner and the boys
Sam and the rest of the staff are the very best! This is the best people ever! I love these people ❤️ ?????
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January 2024 by Kevin S
I had a UPS delivery routed as a pick up point for a delivery to Brodies, as I wouldn't be home for the delivery all day due to a funeral. On Thursday January 4th, 2023 I was notified by UPS that the item was delivered ready for pick up at Brodies.I went in at around 4:45pm. The woman working seemed upset to begin with as she was counting her till. I stated I was there for a pickup. Gave her my name twice, clearly. She said "There's no packages for you" without even really looking, and told me this happens all the time, the driver likely forgot it on the truck. She said there were only 2 packages delivered that day . She hardly even looked, and said the name on the small one (which is the size mine would have been) was Valerie. She didn't even pick it up. She only bent over and looked at it from a distance.I spent hours on the phone with UPS. Speaking to a supervisor who spoke to dispatch and contacted the driver, who verified 100% the package was delivered and it wouldn't have been scanned in if it wasn't there.I then contacted the shipper to ask for details on the package size, type and colour. ( This matched the small package the woman said had the name Valerie)The next morning I called and spoke to another employee, this time a very capable employee, that can read, and i was told the package that the woman the night before had said was for Valerie, was actuslly mine.Hours spent dealing with this. My time, gas, and the anxiety of thinking this package was lost, all because this employee couldn't take 2 seconds to pick up a package and double check a name or read a clear tracking number.You wasted my time! All due to being lazy. I suggest finding a better suited career other than customer service. Because yours was lacking, also maybe get your Perscription checked.I hope UPS sees this, sees the blame was placed on their driver and reconsiders Brodies as a drop off point. I will not give Brodies my business going forward, not only for UPS, but all services. You've lost a good, local customer.
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November 2023 by chris barron
Very friendly staff that understands when you need your perscription quickly. Pharmacist's were super helpful . Very pleased with my visit to Brodies Pharmacy
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October 2023 by Helen Lathrop
First, all my issues with this pharmacy have been resolved. However, consistently I have had trouble getting prescriptions filled even though my doctor sent them and pharmacy says they are on file. No notice from them when I call to fill prescriptions - like they are waiting for doctor or I have no refills. So when I show up, meds aren’t ready and I have to talk with pharmacist to get what is prescribed by my PCP. None of my meds are ones you can abuse or get addicted to, by the way, and I have been on the same ones for at least 3 years.
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August 2023 by Annie Cimon
This pharmacy deserves 5 stars. I'm new there since April and I'm serious when I say, that I have never seen a place as amazing to go to as this one. The people there are very kind and polite. Compared to where I used to go, the waiting time to get my supplies was always too long, and with brodies, I don't wait long at all for my supplies. Keep up the great work, I'm a customer for life. Thank you for being welcoming and accepting me as your new customer.
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August 2023 by Ordaldo Ravine
During the Ridgeway Arts and Music Festival I saw a lady, I assume an owner, absolutely berate a street vendor who set up their booth in front of the store. The lady said she was told to set up there by the festival committee....she apologized and moved.The way this poor vendor was talked to and treated, I wouldn't treat a dog like that. I SAW PURE EVIL THAT DAY.I will never set foot inside that store, not nice people.
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June 2023 by justyne percival
Been coming here for over a decade. kind employees & a great atmosphere
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May 2023 by M G
I've been going here for my medications for a few years now. Sam is a very nice pharmacist, and the staff have always been friendly to me. Occasionally have issues with getting my refills which is more of an issue with my doctor's office I believe. If I am completely out of a medication (that is not a controlled medication) they will give me a few emergency pills until the doctor gets back to them.
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March 2023 by Peter Lepp
Always great caring people
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December 2022 by Rhonda Horton
Very Pleasant Staff Wonderful Pharmacy and drug store ? Happy Holidays guy's xoxox!
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November 2022 by David Bunn
FedEx drop off/pickup; no shipping envelopes, documents windows, acted like they didn't want to give me tape to attach my own shipping label. FedEx should move this to another retailer in the area that doesn't treat their business as an inconvenience.
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July 2022 by Karel Vetrovsky
I'm a new client of Brodies Drug Store and let me tell you, the experience of dealing with them is exceptional. I come from the "big city" and was blown by the level of attention and friendliness of the staff here. And they are also very knowledgeable. Thank you, Brodies, for this warm experience. It's amazing that there are still businesses that care about their customers so much.
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June 2022 by Gerald Bailey
Long-time customer my go to Pharmacy mom-and-pop kind of place everybody knows your name
