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January 2026 by Nathan
Asked them to fix sliding door on van. They gave it back and it still doesn’t work. Also asked them to check out some vibration sounds. I was told the tech didn’t do that. Seems like there is not point in bringing your Toyota here for service.
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December 2025 by Lakota Serena
Served the same thing but
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December 2025 by John Iommion
Bailey Toyota has good staff to inform and support their customers well. I had a good experience purchasing a great vehicle.
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December 2025 by Laura
My experience with Sarnia Toyota was extremely frustrating. The sales process felt unprofessional, and when concerns came up, I reached out to the manager — no reply. I then contacted the owner directly and also received no response.
Being ignored by both management and ownership speaks volumes about how customer concerns are handled here. This was a major purchase, and I expected accountability, transparency, and communication, none of which I received.
I would not recommend this dealership based on my experience.
I ultimately took my business elsewhere. The difference in service was night and day, which only highlighted how avoidable this situation could have been.
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December 2025 by Pahulpreet Singh
Amanda made everything easy and straightforward. Honest, reliable, and highly recommended
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December 2025 by P Singh
I’ve had the pleasure of working with Amanda at Toyota multiple times, and every experience has been exceptional. She is incredibly efficient, knowledgeable, and genuinely committed to providing the best service possible.
Amanda always makes the process smooth and stress free.
Her professionalism and friendly approach make her an absolute pleasure to work with. I truly appreciate her consistency and dedication, and she is a big reason I keep coming back. I highly recommend Amanda to anyone looking for a hassle free, top quality experience.
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November 2025 by Ted Henry
Visit to Bailey Toyota this week was a very pleasant surprise!!! A salesman that ventured into the parking lot to greet us, don't see that much these days. Ron Portiss provided us with thorough overview of SUV we had in mind, arranged a test drive with limitless patience to help us make an informed purchase decision! Thanks again, Ron.
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October 2025 by Sara belanger
The experience we had with Bailey Toyota was phenomenal from when we took the test drive till we picked up our new truck you're so welcome and feel right at home highly recommend Bailey Toyota
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October 2025 by Nebi Akin
If you are late, it is not acceptable
But If Bailey service late, acceptable
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October 2025 by Pitambar Khanal
I had the absolute best experience buying my Tacoma here! I checked with Toyota Town and North London, but Kal gave me a better price than anyone else. He offered the best deal on the Tacoma, hands down. He's honestly the best guy I've ever dealt with in a dealership.
Thanks again to Tracey as well!
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October 2025 by Kevin Mole
We had a problem with a warning light while traveling through Ontario with my Tundra. The guys in service took it in at short notice, and did some diagnostics to ensure we were safe to continue our long journey. Responsive and helpful.
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September 2025 by Shane Cedric Ang
I had an excellent experience at Toyota Bailey! From the moment I walked in, the team made me feel welcome and valued. A special shoutout to Ron, my man. He was patient, knowledgeable, and went above and beyond to answer all my questions and ensure I found the right vehicle. His professionalism and genuine care made the process smooth and stress-free.
I also want to thank Reece, for personally taking the time to check in and make sure everything was perfect. That kind of customer care is rare, and it truly shows how much they value their clients.
If you’re looking for a dealership that treats you like family and provides top-notch service, I highly recommend Toyota Bailey. I couldn’t be happier with my experience! 🚗✨
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September 2025 by Rahul Soni
What an awesome experience! I just picked up my brand new Rav4 Hybrid from Bailey Toyota and couldn’t be happier. Amanda was absolutely fantastic—super friendly, knowledgeable, and most importantly, completely transparent throughout the whole process. She explained everything clearly, answered all my questions with patience, and made the purchase stress-free and exciting. Bailey Toyota itself is also top-notch—great atmosphere and a team that genuinely cares about their customers. If you’re looking for a new car, this is the place to go, and Amanda is definitely the person to see!
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September 2025 by Janice Mortley-Wood
I had a great experience purchasing a used vehicle and would like to give a shout out for salesperson Cassidy Wolfe. She was professional, personable and extremely genuine; I would recommend her if considering a new vehicle.
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September 2025 by Albert Durst
Wonderful experience with the salesperson who sold me my 2025 Tacoma last week. Very friendly, customer oriented and easy to deal with. Always ready to resolve any question or doubt. I would certainly recommend Kal to any prospective client.
