-
June 2023 by Jbl
Every one is good to me there.. AlwaysThank you???
-
April 2023 by Peter Larsen
best possible customer service
-
January 2023 by Gord Kiddey
I've always. Had a good experience here .very helpful.
-
April 2022 by Sam NR
(9:50 am)The worst attitude and attention. he sat on the chair with his arms crossed The guy no want to help me in nothing. I don't know why give me an appointment.
-
February 2022 by Al Smith
Tried multiple times at branch to obtain a card/replacement for a joint account. Despite having ID/paperwork/ect required was repeatedly denied.Went to other branches and was helped immediately with no issue, despite not being 'home branch'.If you have to use BMO i strongly recommend using a different location
-
February 2022 by Brandon Tedder
DO NOT USE THIS BRANCH!!!The manager John Choma is uneducated and him and his staff have zero customer service skill. From being non responsive, arrogant and unprofessional. Looks to be another case of who you know not what you know. Needless to say my business will be brought elsewhere moving forward.As regards to your response. I have already reached out to BMO to see if they are willing to do anything about this. It seems very unlikely they will and things will continue the same there. As far as having the Manager reach out to me. I would appreciate never speaking to that disrespectful person again. Insulting your customers should not be tolerated.
-
February 2022 by Mark Gravelle
Like my other local branch, they lie through their teeth.Never answer their phones, return messages.. or, even make good on scheduled appointments with 1hr grace windows.Absolute joke of a bank.Taking my money and business accounts elsewhere this afternoon.
-
February 2021 by LJC
They have the worst bank hours. Usually friendly staff. But..The credit card company's technology system and representatives are so inept that after 5 months from initally changing my address, I continue to take an hour out of my day, every month to call to tell them I've moved while my mail is still being sent to my old address. Of course and each time I call the attendant reassures me and tells me "it's been successfully changed this time," BUT IT STILL HASN'T BEEN CHANGED and my mail is still being sent to my old address after 5 months! Nothing at my current residence. Now I am going to take time off work to go into the bank in attempt to successfully change my address. Never bank with BMO.
-
February 2021 by Jade Johnson
Bank of Montreal saved me almost $700 because of their security measures and extremely helpful staff.I visited this branch after trying to make a purchase and calling BMO phone banking when my transaction wouldn't go through. I found out my card had been compromised and I needed to go into the branch.I'm not gonna lie, I was mildly annoyed and procrastinated a bit. I'm the demographic Smartphones were invented for. I do everything online.When I finally got around to going, Evelyn (I hope I remembered your name right) was extremely patient and helpful in explaining what I should do next. She then proceded to go through my last 60 (I think it was 60) days of transactions to see which ones I didn't recognize. Then she sent it of to be investigated by the fraud department, got me my new card and asked me if I knew about the mobile alerts that I can turn on to verify my online transactions.I couple of weeks later I got a call, not from the fraud department but from Evelyn (see disclaimer above) personally to let me know all the transactions I didn't recognize were fradulent and I would have the entire sum returned to me. Which happened later that same day.Top to bottom a thoroughly positive experience even though someone tried to steal a bunch of money from me.
